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Metro Safety & Support

Your Safety, Our Priority.

Metro is continually improving safety and cleanliness through partnerships with law enforcement, a customer-focused Transit Ambassador Program, advanced technology like 24/7 camera monitoring and emergency call systems, crisis response teams, and physical design enhancements.

Nothing we are working on is more important than addressing public safety on our Metro system.

Stay informed, stay safe.

Discover safety resources, guidelines, and tools for a secure Metro experience with instant support.

We’re putting “eyes on the system.”

We’ve significantly increased the visible presence of safety personnel.

Uniformed safety personnel, combined with tens of thousands of cameras across Metro’s rail stations, bus stops, trains, and buses is critical to ensuring the safety of our customers and employees.

Security Cameras

30,335

Metro Surveillance Cameras

Metro Ambassadors

50,163

Customers Helped

December 2025

Metro Transit Security Officers

9,058

Fare Checks

December 2025

We’re making sure Metro is being used for transit. And only transit.

We’ve implemented Tap-to-Exit programs, fare gate improvements, and upgraded designs for shared spaces to ensure Metro remains a space for transit while reducing misuse and enhancing safety.

1,696 Citations for Fare Evasion
December 2025

We’re enforcing fares through:

TAP-to-Exit
Public Safety Personnel Surge
New Taller Faregates

Learn more

64 We are expanding mobile restrooms to 64 stations and transit centers over the next four years.

We’re working on:

Rolling out high-tech portable restrooms across Metro to improve restroom access.
Installing throne units that are portable, ADA accessible, touchless and free-to-use.

We're Innovating by:

Piloting different fare gate models that have shown significant improvements in fare compliance at Washington DC and Bay Area.

Feeling Safer

By adding brighter lighting and expanding cell service to all underground stations and tunnels, Metro is ensuring our riders feel safer too.

100 of underground stations will have cellular service in 2026.

Riders can have greater peace of mind:

Transit Watch App can be accessed even in underground stations
Access all 12 K line stations with AT&T, T-Mobile and Verizon
Enjoy access in all underground stations except Little Tokyo, Historic Broadway, Grand Ave Arts/Bunker Hill Stations which are only available with AT&T Wireless and T-Mobile

We’re implementing:

Upgraded cameras and improved lighting to enhance monitoring and visibility.
Station redesigns with consolidated entrances, brighter lighting, and added music to reduce loitering.

We’re strengthening partnerships to address societal issues.

When the crisis of homelessness, untreated mental illness and drug addiction spill on to Metro’s system, we help connect people to supportive services and housing.

“By the Numbers” offers a quick summary, while the DPS dashboard provides deeper safety data and trends for further exploration.

273

Placed in Housing

December 2025

Metro HOME Shelter Beds

December 2025

533

Homeless Enrollment

December 2025