Metro Employer Annual Pass Program

Metro offers Employer Annual Pass Programs that are a high-value benefit and help to improve employee morale, health and attendance. Employers and employees may qualify for Commuter Benefits, which will significantly reduce the cost of the employee pass and act as a business tax benefit for the employer.

Overview

Metro Annual Transit Access Pass (ATAP)

  • Fare is pre-loaded annually and is good for the entire fiscal year (July-June)
  • Practically eliminates the administrative processing burden
  • Maximizes accessibility to transit for employees with EZ pass options
  • Provides peace of mind and control over passes
  • Includes a photo ID to help protect your investment
  • Employer Size (3 or more)

Metro Employer Pass Program (E-Pass)

  • Ride Metro bus and rail, Metro Micro (three-year pilot program), Culver CityBus, Foothill Transit (Local Service only), LADOT DASH, Montebello Transit, Norwalk Transit, Pasadena Transit, Gardena Transit, Santa Monica Big Blue Bus and Torrance Transit
  • The employer can use E-Pass as a great way to recruit and retain talented employees and improve employee morale
  • Metro loves E-Pass because it introduces the non-rider to our system and  increases ridership
  • Employer Size (50 or more)

Metro Small Employer Pass Program (SEP)

  • Annual group rate for small to medium employers (249 or less)
  • Participation requirement is 50% of total employees (default minimum may apply)
  • Unlimited use on all Metro Bus, Metro Rail, Express and Silver Line
  • Includes a photo ID to help protect your investment
  • Helps reduce parking demand and expense

FAQs

Please fill out the Request for Information form or call 213.922.7983. A Metro annual transit pass expert will gladly assist you.
Please contact the Employer Annual Pass Program team by email at ab@taptogo.net or by phone at 866.827.8646.
Please contact Metro Commute Services (MCS) by email at mcs@metro.net or by phone at 213.922.7983 for your rate.

To replace a card please complete the Replacing Passes form and submit it with the replacement card fee to ab@taptogo.net or you may mail it to: Employer Annual Pass Program, One Gateway Plaza, Mail Stop 99-PL-4, Los Angeles, CA 90012. If you prefer, you may fax the completed form to 213.922.7586.

The fee for reissuing a lost or stolen A-TAP/SEP card the first time is $25 per individual. The fee for reissuing a lost or stolen card the second time is $50 per individual. Please note that Metro will not reissue more than two (2) A-TAP/SEP cards per employee per fiscal year.

Please contact the Employer Annual Pass Program by email at ab@taptogo.net or by phone at 866.827.8646

Please make checks payable to: Employer Annual Pass Program or LACMTA

Metro accepts all major credit cards (Visa, MasterCard and American Express), checks and money orders.

All bus and light rail operated by Los Angeles County Metropolitan Transportation Authority (Metro) accept Annual TAP.

Please fill out and submit a Complaint form . A Metro annual transit pass expert will gladly address your concern.

Forms & Instructions

Adding and/or Canceling Passes Form

To add and/or cancel an Employer Annual Pass Program TAP card, complete and submit the Adding and/or Canceling Pass form , copy of the employee’s company issued ID or current copy of employee’s pay stub, payment information and the employee’s photo.

Submit complete order to:

E-mail: ab@taptogo.net
Fax: 213.922.7586
Mail:
Employer Annual Pass Program
One Gateway Plaza
Mail Stop: 99-PL-4
Los Angeles, CA 90012

Allow 7-10 business days for processing.
Make checks payable to: Employer Annual Pass Program or LACMTA

Replacing Passes Form

To replace a lost or stolen Employer Annual Pass Program TAP card, complete the Replacing Passes form and submit with payment information to:

E-mail: ab@taptogo.net
Fax: 213.922.7586
Mail:
Employer Annual Pass Program
One Gateway Plaza
Mail Stop: 99-PL-4
Los Angeles, CA 90012

Allow 7-10 business days for processing.
Make checks payable to: Employer Annual Pass Program or LACMTA.

Documents

Contact us

To find out how you can partner with Metro and become an Employer Annual Pass Program  client, please  request more information or call 213.922.7983 and a Metro annual transit pass expert will gladly assist you.

 

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