About Us

Metro is unique among the nation’s transportation agencies. We serve as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work and play within our 1,433-square-mile service area.

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El entranamiento de Metro ofrece apoyo al aprendizaje en español. Comience como un nuevo operador de autobús con nuestro curso de entrenamiento diseñado para personas bilingües. Al completar las entrevistas en inglés y obtener una oferta de trabajo de operador de autobús de Metro, los hispanohablantes pueden elegir entrenamiento con

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Access for All

The purpose of the Access for All Program is to expand and improve on-demand wheelchair-accessible vehicle service throughout California. Notice of Funding Availability Posted March 17, 2025Closed April 21, 2025 Metro announces the availability of $5.9 million of State Access for All funds through its Access for All grant program,

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Action Items

Customer Experience Hub Plans Survey Results Action Items 2023 Priority Action Item Tracker​ We’re focused on prioritizing projects and getting things done for you. We identify and select strategic projects to address and improve areas of customer frustration, what we call Action Items The tracker below shows the progress of

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Active Transportation

Metro has a plan to create more mobility options. It includes creating safe and convenient ways to get to and from rail stations and bus stops. At some point in every trip, everyone relies on active transportation such as walking, bicycling or rolling.  What are the benefits of active transportation?

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Active Transportation Program (ATP)

The Active Transportation Program (ATP) is a key source of funding administered by the California Transportation Commision for bicycle and pedestrian projects statewide and in Los Angeles County. Overview The Active Transportation Program (ATP) is a biannual competitive funding opportunity for projects that encourage increased use of active modes of

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Adopt A Bike Grant Program

Thousands of unclaimed bikes are sent to Metro’s lost and found every year. These bicycles are left on Metro’s bus and rail systems and properties. Previously, many of these bikes would go unclaimed and were sold off at auction. Now with Metro Adopt A Bike, bikes go back into the

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Advisory Meetings

Advisory Committees and Service Council Meetings Metro Service Councils and Advisory Committees meetings are linked below. Advisory Meetings Calendar Board of Directors Meetings and Committees Advisory Meetings Calendar Scroll Spy here

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Bus Rapid Transit

Bus Rapid Transit (BRT) is high-quality bus-based transit that provides fast, frequent service through bus only lanes, traffic-signal priority and high-quality stations with all-door boarding.

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Bus Stops Program

Overview Metro’s Board Motion 26.1-PSAC and the 2022 Customer Experience Plan identified bus stops as a primary pain point for customers. Creating better, cleaner and amenitized bus stops is defined as a goal to improve customers’ experiences. Metro’s Board Motion 2023-0184 is a starting point for a region-wide conversation focused

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California Clean Air Day 2023

Metro is a proud supporter of California Clean Air Day, and we invite you to take the pledge and join us in our effort to clear the air by taking the bus or train, walking or riding a bike.

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Cap-and-Trade

Funding for projects that help the state meet its climate goals. Overview Proceeds from California’s Cap-and-Trade Program are deposited into the Greenhouse Gas Reduction Fund to fund projects that help the state meet its climate goals. These California Climate Investments are made through various programs for transportation and sustainable communities,

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Careers

Join Us As We Move LA Forward We are continuously expanding a world-class transportation system for all who live, work and play in LA County. And it’s the diversity of our team that drives everything we do, from providing service and support to our communities to planning the future of

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Civil Rights Policy

Metro is committed to ensuring that no person is excluded from participation in, or denied the benefits of its service on the basis of race, color or national origin as provided under Title VI of the Civil Rights Act.

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Community Advisory Council (CAC)

The CAC shall consult, obtain, and collect public input on matters of interest and concern to the community and will communicate the CAC’s recommendations to Metro. Issues may also be assigned to the CAC by Metro for its review, comment, and recommendations.

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Contractor Development and Bonding Program

Metro supports small and disadvantaged businesses so they can successfully bid on Metro construction projects. We help small businesses secure bonding and also provide technical support, including training on bidding, estimating and contract performance.  Overview Metro created the Contractor Development and Bonding Program (CDBP) to help Metro-certified Small Business Enterprise

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Copyright

Terms and Conditions The Los Angeles County Metropolitan Transportation Authority (Metro) provides transit services and Agency information as a resource to the public and transit customers in Southern California via the internet at: metroexemplifi.wpengine.com  thesource.metro.net  developer.metro.net  elpasajero.metro.net  metroexpresslanes.net  americafastforward.net  theplan.metro.net  jobs.metro.net  business.metro.net  win-la.metro.net www.mta.net  and all sub domains containing metro.net

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Customer Experience Hub

Customer Experience Hub Plans Survey Results Action Items We want to be your ride. We know we have to earn it.We promise to listen to you, learn from you, and improve for you. At Metro, we’re working hard to improve your customer experience.This website highlights some of the ways we’re

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Doing Business with Metro

The following list of resources is offered in order to make it easier to do business with us. Vendor Portal Metro’s Vendor Portal is a one-stop shop containing information and resources that make doing business with us easier and more efficient. Access current and future Metro business opportunities Learn about

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Early Project Delivery

Metro has a plan to make it easier to get around LA. We’re transforming LA with $120 billion of transportation improvements over 40 years and, through the Early Project Delivery Strategy, we have identified transit projects that can be delivered faster than scheduled. How are projects identified for Early Project

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East San Fernando Valley Community Leadership Council

East San Fernando Valley Light Rail Transit Community Leadership Council The Community Leadership Council (CLC) is an advisory council to Metro’s East San Fernando Valley Light Rail Transit (ESFV LRT) Project. The CLC promotes, fosters and advances community-based dialogue and opportunities arising from the ESFV LRT project. Project Page Overview

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Economic Development Program

Metro’s Economic Development Program (EDP) outlines a comprehensive strategy to support, sustain, and grow small businesses and eligible nonprofit organizations near transit.

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Environmental Review

Metro has a plan to build more transit with improved quality and service. Planning and building new transportation projects is complex. The time involved may seem long and frustrating – but the process is important.  Fact Sheet Hoja Informativa Environmental Review Explainer Video What are the key milestones in the

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Equal Employment Opportunity

The Los Angeles County Metropolitan Transportation Authority (Metro) is committed to maintaining an environment that values diversity in which all its employees and applicants are free from discrimination, harassment and retaliation in accordance with Title VII of the Civil Rights Act of 1964, the California Fair Employment and Housing Act (FEHA) and other related statutes and regulations.

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Equity and Race

Metro believes that access to opportunity should be at the center of decision-making around public investments and services.

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Ethics

The Ethics Department is dedicated to assisting Metro in carrying out its mission, in compliance with ethics-related laws and consistent with the highest standards of ethical conduct, to maintain the public’s trust that our decisions are made with impartiality and our services performed with integrity to provide the safest, most effective and efficient transportation system possible for Los Angeles County.

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Fair Chance Initiative

Metro is a Proud Fair Chance Employer Metro strives to create equitable opportunities though the Fair Chance Act and Fair Chance hiring practices. We encourage qualified applicants from diverse backgrounds and experiences to apply, and do not deny anyone participation in the application process because of prior involvement in the

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Fare Capping on Metro

Metro makes it simple to pay your fare on bus and rail with fare capping. That means the more you ride, the more you will save. Fare capping makes it easier for everyone who pays with TAP to earn free rides. Fares for Everyone Whether you ride Metro often or

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Fareless System Initiative Task Force (September 2020 – May 2021)

Beginning September 2020, the Fareless System Initiative (FSI) Task Force embarked on an intensive process of studying and identifying facts, challenges and opportunities related to eliminating fares on Metro buses and trains. Overview Metro is the third busiest transit agency in the nation, serving the largest service area – LA

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Federal Section 5310 Program

The goal of the Section 5310 Program is to improve mobility for seniors (age 65 and older) and individuals with disabilities by removing barriers to transportation services and expanding mobility options across Los Angeles County. Notice of Funding Availability Date Posted: September 26, 2025 Application Deadline: Friday, November 14, 2025,

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Federal Transportation Improvement Plan (FTIP)

The FTIP includes regionally significant and/or federally funded transit, highway, local roadway, bridge, freight, bicycle, and pedestrian capital and non-capital projects. Overview The Transportation Improvement Plan (TIP) is a federally mandated listing of transportation projects that will be funded with federal, state or local funds over the next four years.

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Finance and Budget

Metro’s budget and financial reports are public. More detailed information on Metro’s finances is available on the Investor Relations website. Annual Budgets Metro’s annual budget sets transportation priorities across LA County for the coming year. You can view and explore our new Metro Budget Portal here.   FY26 Adopted Budget FY26 Proposed Budget

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First/Last Mile

The Plan is an approach for identifying barriers and planning and implementing improvements for the first/last mile portions of an individual’s journey.

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Funding and Resources

Metro is responsible for programming transportation funds in Los Angeles County. Funding Measures Sales tax measures that fund Metro and provide monies for distribution to local jurisdictions: Measure M Measure R Propositions A and C  Budget and Financial Reports Metro’s budget and financial reports are available on the Finance and

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Gateway Cities

The Gateway Cities Service Council was formed in 2003, and is comprised of appointees nominated by the Gateway Cities Council of Governments (COG) and appointed by Metro’s Board of Directors. View Service Council Meetings Gateway Cities Service Council Area Map Overview The Gateway Cities region includes Artesia, Avalon, Bell, Bellflower,

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Gentrification and Displacement

Metro has a plan to enhance the quality of life in LA for everyone. It includes increasing access to opportunity by connecting everyone to what they need most. Metro also recognizes investment can sometimes bring unintended consequences and/or make existing problems worse in our local communities. What are gentrification and

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Get in the Driver’s Seat

Bus operators now start at $25.81 per hour Metro bus operators are crucial to keeping LA on the move. When you get behind the wheel with us, you’ll earn $25.81/hour, plus room to grow (top rate for part-time is $35.45/hour and full-time is $42.57/hour after 5+ years), generous benefits and

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Goods Movement

Metro has a plan to make it easier to get around, which includes easing congestion to move goods through LA County in a way that supports economic opportunities, environmental sustainability and social equity. Why is goods movement important in LA County? The ability to move goods efficiently across LA County

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GoPass Research

GoPass Research and Reports Welcome to the GoPass Research & Reports hub — your source for data, insights, and outcomes from LA Metro’s GoPass program. Here, you’ll find research studies, program statistics, and annual reports that showcase the impact of the GoPass program on student mobility throughout LA county, school

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GoPass Toolkit

GoPass Administrator Portal Welcome to the GoPass Administrator Portal! Here, you’ll find tools, resources, and guidance to help you provide free transit access to your students with GoPass. This page is your one-stop resource hub to support a smooth and successful rollout of the GoPass program across your schools or

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Growing a Greener Workforce

When it comes to making LA greener, every little thing we do adds up to ONE BIG THING!​ Be a part of it all. Growing a Greener Workforce (GGW) sustainability classes and workshops are your first step! The more you know about fostering a sustainable and resilient Los Angeles, the

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Help and Contacts

Help and Contacts Metro HeadquartersLos Angeles County Metropolitan Transportation AuthorityOne Gateway PlazaLos Angeles, CA 90012-2952213.922.6000 How can we help you today? ADA-Related Service Complaints Metro welcomes comments and complaints from customers on their experiences using Metro buses and trains. Customer input helps us identify areas needing improvement, and commendations are

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Highway Soundwalls

Metro has a plan to help our communities thrive. It includes creating quieter neighborhoods through our soundwall program for the benefit of LA County residents living in areas of high traffic.  How is Metro involved with building LA County’s soundwalls? With the passage of Senate Bill (SB)-45, the California Street

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How to Spot Human Trafficking on the Metro System

This month is Slavery and Human Trafficking Prevention Month, a national public awareness campaign to inform Americans about human trafficking and educate them on ways to identify signs of trafficking in their communities. The Los Angeles County Metropolitan Transportation Authority (Metro) is supporting this month’s campaign by helping public transit

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Internships

To apply for Metro’s Internship Program (MIP), please click on the link below. Our hiring team will contact you if your experience and education could be a match for an opportunity with Metro, as intern openings become available.   The Metro Internship Program is part of Metro’s “Career Ladder Program”

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Join us. Metro training offers support in Spanish.

Start as a new bus operator with our training course designed for bilingual speakers. When you successfully complete the interviews in English, and secure a job offer to become a Metro bus operator, Spanish speakers may choose training with learning support in Spanish.  View this page in Spanish Metro’s new

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Joint Development

Metro has a plan for improving quality of life by creating more opportunities to live and work near transit. Metro JD is committed to growing its housing portfolio to 10,000 homes by 2031—5,000 of which will be income-restricted. Metro has identified 20 new development opportunities (“10K Sites”) that will be made

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LA3C Fest Instagram Caption Contest

Participate in Metro’s Instagram Caption Contest for a chance to win a pair of tickets to the LA3C (Los Angeles Capital of Creativity & Culture) Festival. The contest will be open from noon 12 p.m. PST on Thursday Nov. 17, 2022 to 11:59 p.m. PST on Sunday, Nov. 27, 2022.

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Labor Wage & Retention Programs

Labor Wage and Retention Programs monitor prevailing wage and living wage requirements on Metro contracts, which may be subject to state and federal prevailing wage requirements and Metro’s Living Wage/Service Contract Worker Retention Policy. Questions and comments may be directed to DEODLaborCompliance@metro.net. LABOR COMPLIANCE MANUAL Prevailing Wage Prevailing wage is

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Legal Services (subpoenas, claims, summonses)

Legal Services accepts, processes, and logs all claims for damages, summonses and complaints, wage garnishments, subpoenas (deposition, workers’ compensation, criminal and witness, video) served on the agency, including personal service (non-Metro related legal matters for employees). Subpoenas must be served in sufficient time to allow reasonable time to locate and/or

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Local Return

Local Return provides funding to Los Angeles County cities for local transportation projects. Overview The Proposition A, Proposition C, and Measure R and Measure M Local Return programs are four one-half cent sales tax measures approved by Los Angeles County voters to finance a countywide transit development program. By ordinance,

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