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Civil Rights Policy


Overview

Civil Rights Policy (EO 5) - Printable version

TO: ALL PERSONS PROTECTED UNDER CIVIL RIGHTS POLICY

FROM: ARTHUR T. LEAHY, CHIEF EXECUTIVE OFFICER

SUBJECT: CIVIL RIGHTS POLICY (EO 5)

The Los Angeles County Metropolitan Transportation Authority (LACMTA) is committed to ensuring that no person is excluded from participation in, or denied the benefits of, its service on the basis of race, color or national origin as provided under Title VI of the Civil Rights Act. In addition to Title VI, LACMTA also prohibits discrimination based on sex, age or disability.

The LACMTA is committed to the goals of equal employment opportunity and affirmative action. LACMTA will accomplish its goals by ensuring that the level and quality of transportation service is provided without regard to race, color, national origin, sex, age or disability; promoting the full and fair participation of minority and low-income populations in transportation decision making; preventing denial, reduction, or delay in benefits related to programs and activities affecting minority and low-income populations; and providing meaningful access to LACMTA services, programs, and activities by persons with limited English proficiency (LEP).

For additional information on LACMTA's obligation regarding non-discrimination, please write to: LACMTA, EEO Program Manager, One Gateway Plaza, MS: 99-21-4, Los Angeles, CA 90012.

HOW TO FILE A TITLE VI COMPLAINT

Any person who believes that he or she may have been discriminated against on the basis of race, color, national origin, sex, age, disability or English proficiency may file a complaint with LACMTA's Department of Civil Rights Program Complaince, Equal Employment Opportunity (EEO).

The complaint must be filed within 180 days of the date of the alleged discrimination. Written complaints may be sent to LACMTA, One Gateway Plaza, EEO Program Manager, 99-21-4, Los Angeles, CA 90012, or an online complaint form may be used by accessing LACMTA's website at http://www.metro.net/about/civil-rights-policy/complaint/ and then forwarding the complaint to LACMTA Customer Relations, One Gateway Plaza, Los Angeles, CA 90012.

In addition to utilizing the Civil Rights complaint process at LACMTA, a Complainant may file a Title VI complaint concerning race, color or national origin discrimination with the Federal Transit Administration (FTA) , Office of Civil Rights, Region IX, 201 Mission Street, Suite 1650, San Francisco, California 94105- 1839.

Rev. 12/11


To view Civil Rights information in other languages:

Քաղաքացիական իրավունքների մասին տեղեկություն հայերեն լեզվով (Armenian)

 (Cambodian)

繁體中文版民權資訊(Chinese)

日本語の公民権に関する情報(Japanese)

한국어로 된 민권에 관한 정보(Korean)

Информация о гражданских правах на русском языке (Russian)

Información sobre Derechos Civiles en español (Spanish)

Impormasyon sa Mga Karapatang Sibil sa Tagalog (Tagalog)

ข้อมูลเกี่ยวกับสิทธิพลเมืองในภาษาไทย (Thai)

Thông tin về Dân Quyền bằng tiếng Việt (Vietnamese)


Additional Languages



  • Civil Rights Complaint Form
  • 213.922.4845
  • Riders with hearing or speech impairments, use the California Relay Service, 711, and then the number you need.

Written complaints may be sent to:

Metro
EEO Program Manager, M/S 99-21-4
One Gateway Plaza
Los Angeles CA 90012

or

U.S. Department of Transportation
Federal Transit Administration
Office of Civil Rights, Region IX
201 Mission St., Suite 1650
San Francisco, California 94105-1839

Federal Highway Administration - Office of Civil Rights


Metro Customer Relations will assist with writing a complaint if the complainant is unable to do so.

Customer Relations



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