Regionalized outreach gives residents more opportunities for direct input into service issues in their communities.
Local service evaluation to better understand riders’ needs and to recommend an appropriate response. Public participation and input are invited and encouraged at each of the council’s monthly meetings.
Councils advise on planning and implementation of service within their area; call and conduct public hearings; evaluate Metro bus programs related to their service area; review proposed service changes; make policy recommendations to the Metro Board; participate in quarterly meetings with the Metro Chief Executive Officer (CEO), Deputy CEO and management staff.
The Service Council Bylaws were approved by the Metro Board in 2011 and contain information about the Councils’ organizational structure, authority, responsibilities, and how Council Members are selected. The full Service Council Bylaws and the Metro Code of Conduct, which Council Members must also adhere to along with other relevant State and Federal laws, are available at the links on the right side of this page.