You spoke, we listened. Together we created a better bus system.
The NextGen Regional Service Concept was reviewed and approved by the Metro Board of Directors in Summer 2019. The Regional Service Concept defines the goals and objectives of the new bus network and was developed through consideration of both technical data and all the priorities and personal experiences we heard from nearly 20,000 LA County residents through questionnaires and 300 meetings, events, presentations and workshops. Together with your comments, the Regional Service Concept has guided the NextGen bus service planners through this system redesign process.
Now, the Metro NextGen redesign process has transitioned from the Study phase into the Plan phase. After hearing from our community members and study participants, we are excited to show you what our team has been working on! Starting in February 2020, a series of public workshops will be hosted by Metro where proposed bus line changes and system upgrades will be showcased.
So, what is the NextGen Bus Study?
In 2018, Metro began the process of reimagining and restructuring our bus system to better meet the needs of past, current and future riders through the NextGen Bus Study. After all, the Metro bus network carries 70% of all transit riders in the county and has not had a major overhaul in 25 years. Since that time, our county has evolved dramatically, with over a million residents added and the transformation of many local communities with new travel patterns. Today, LA County has 105 miles of rail service and service will continue to grow steadily over the next 25 years. In addition, with new transportation options like ride hailing apps and bike share, it is important that our bus system integrates with all the ways Angelinos travel today, with flexibility built in for the future. Now in the second phase of the project, the goal of the NextGen Bus Plan is to implement a new bus network that is more relevant, reflective of, and attractive to the residents of LA County. We believe this redesigned network will improve service to current customers, attract new customers and win back past customers.
What is the current status?
The Metro NextGen redesign process has transitioned from the Study phase into the Plan phase and is currently in Step 3 (please see graphic below). Metro staff has processed all the robust data and input received to date and has restructured current bus lines and updated the entire bus system. With the draft of the Metro NextGen Bus Plan now developed, these new service concepts will be presented to the Metro Board and the public in early 2020.
Step 1, which focused on elevating public awareness and listening to stakeholder groups input, was completed in Summer 2018. This included listening to past, current and potential riders about their habits, needs, preferences and how they want to get around.
During Step 2, we asked the community to consider tradeoffs when telling us about their transit priorities. We then dove deeper into analyzing technical data that helped the team understand how Angelinos travel throughout LA County (please see the NextGen Data Center to explore this data). All this information helped to inform the service design considerations within the Regional Service Concept .
Be sure to keep an eye on our events page to join us and learn more.
Join us at an upcoming workshop to explore how the new NextGen Bus Plan creates a better bus system that’s fast, frequent, reliable and accessible. The redesigned Metro bus system is being targeted to launch as early as December 2020. Light snacks and refreshments will be served. When you attend, you’ll also get the chance to win a free TAP card with fare.
NextGen: Feb 2020 Public Workshops
Saturday, February 1, 2020
Accessible via Metro Lines 14, 35, 37, 40, 45, 38, 55, 81, 460, 603; Metro Silver Line, Metro A (Blue) Line Grand Station and Metro E (Expo) Line LATTC/Ortho Station; DASH King-East; DASH ‘D’; DASH Pico Union/Echo Park; Torrance Transit 4X
Saturday, February 22, 2020
Accessible via Metro Lines 40, 68, 70, 71, 76, 78, 79, 487, 489; 704, 733, 745, 770; Metro Silver Line, and Metro Rail Red, Purple and Gold Lines; also served by LADOT DASH ‘D’, Foothill Transit, Torrance Transit 4x
Thursday, February 13, 2020
Accessible via Metro Lines 128, 258, 265; Long Beach Transit 21A, 21B
Tuesday, February 25, 2020
Accessible via Metro Lines 110, 260, 760 La Campana
San Fernando Valley
Wednesday, February 5, 2020
Accessible via Metro Lines 154, 164, 233, 237 744, and Metro Orange Line Van Nuys Station; DASH Van Nuys/Studio City, DASH Panorama City/Van Nuys
Thursday, February 27, 2020
Accessible via Metro Local Lines 165, 150, 245/244, 601, and Metro Orange Line Canoga Station
San Gabriel Valley
Monday, February 10, 2020
Accessible via Metro Lines 70, 76, 176, 267, 268, 487, 577, and Silver Line; Foothill Transit 178, 190, 194, 269, 270, 282, 486, 488, 492, and Silver Streak; El Monte Green Route, Red Route
Wednesday, February 19, 2020
Accessible via Metro 68, 770, 106, 260, 762; Monterey Park Spirit Bus Routes 1,2, and 5; El Sol Shuttle City Terrace/ELAC
Thursday, February 20, 2020
Accessible via Metro Lines 177, 260, 501, 762 and Metro Gold Line Memorial Park Station; Foothill Transit 187; Pasadena Transit 20, 40, 51, 52
Tuesday, February 4, 2020
Accessible via Metro Lines 205, 246, 950; Commuter Express 142, San Pedro DASH; Palos Verdes 225
Wednesday, February 26, 2020
Accessible via Metro Lines 120, 207, 757 (stops at corner of Western/Imperial or Western /120th); GTrans2, The Link Athens
Wednesday, February 12, 2020
Accessible via Metro Lines 4/704; Weho Cityline
NextGen: March 2020 Public Workshops
Thursday, March 5, 2020
Accessible via Metro Line 62; Norwalk Transit 1, 2, 7
San Fernando Valley
Thursday, March 12, 2020
Accessible via Metro Lines 158, 167, 245/244, 166/364; LADOT Commuter Express 419; Santa Clarita Transit 791, 796
Wednesday, March 18, 2020
Accessible via Metro Lines 155, 183, 501; Burbank Bus Green, Pink; LADOT , Commuter Express 549
Tuesday, March 24, 2020
Accessible via Metro Lines 94, 224, 230, 233, 744, 794
San Gabriel Valley
Wednesday, March 11, 2020
Accessible via Metro Lines 78/378, 176, 487
Saturday, March 7, 2020
Accessible via DASH Wilmington
Saturday, March 14, 2020
Accessible via Metro Line 53; DASH Watts
Tuesday, March 17, 2020
Accessible via Metro Lines 20, 33, 35, 38, 51, 52, 55, 60, 66, 68, 92, 351, 733, 760; DASH Downtown 'D', 'E'; AVTA 785
Thursday, March 26, 2020
Accessible via Metro Lines 4, 234, 704, 734, 788; Santa Monica BBB 1, 6, 6R, 17
Monday, March 30, 2020
Accessible via Metro Line 534
Saturday, April 4, 2020
Accessible via Metro Lines 38, 210, 710, 740; Metro Expo Line Expo/Crenshaw Station; DASH Midtown
Please check this site regularly for updates or join our NextGen email list .
1. What is the NextGen Bus Plan?
In 2018 Metro began the process of reimagining and restructuring our bus system to better meet the needs of past, current and future riders through the NextGen Bus Study (Study). Now in the second phase of the project, the goal of the NextGen Bus Plan (Plan) is to implement a new bus network that is more relevant, reflective of, and attractive to the residents of LA County. We believe this redesigned network will improve service to current customers, attract new customers and win back past customers.
The Plan is also an essential component of Metro’s Vision 2028 to build a comprehensive World Class Transportation System. The Plan is expected to improve rider experience and provide competitive service where people choose Metro as a transportation option.
2. How will the NextGen Bus Plan make bus service a competitive option for Angelinos?
We can better connect Angelinos to where they want to go by:
- Creating a bus system that both reconnects with our existing customers and elevates transit in LA County
- Implementing a range of service improvements on all major, and most minor, corridors throughout the county
- Refocusing service in areas with the greatest travel demand and simplifying routes and schedules
- Coordinating with LA County’s 16 other bus agencies to ensure service is as seamless as possible for passengers
- Investing in smart street improvements such as signal synchronization, transit priority enhancements, stop realignments and bus-only lanes, where feasible
- Improving stop amenities and enhancing security features, such as real-time information and lighting
The Plan will make it easier for more people to choose Metro bus service by:
- Doubling the number of frequent Metro bus service lines
- Providing 81% of current bus riders with 10 minute or better frequency
- Bettering service during midday, evenings and weekends
- Maintaining a walk of 10 minutes or less to a bus stop for 99% of current riders
- Utilizing stop consolidation and streamlined service to create short walks, shorter waits and faster travel
- Creating a more comfortable and safer waiting environment
3. Why is Metro doing this now?
Simply put, the bus network is the backbone of the Metro system carrying over 70% of all Metro customers, but it has not had a major overhaul in 25 years. Since that time, our county has evolved dramatically. Over a million residents have been added, transforming many local communities with new travel patterns. The Metro Rail system was just beginning 25 years ago, but now LA County has 105 miles of service and service will continue to grow steadily over the next 25 years. In addition, with new transportation options like ride hailing apps and bike share, it is important that our bus system integrates with all the ways Angelinos travel today, with flexibility built in for the future.
4 . What is the timeline for the NextGen Bus Plan?
The Study began in 2018 and focused on studying customer and countywide travel patterns, evaluating current bus service and collecting countywide feedback to help inform the service concepts that have guided the development of the Plan. With the Draft NextGen Bus Plan now developed, here’s what comes next:
- January 2020: Metro Board will consider allocating resources and releasing the draft plan
- February-March 2020: Public Workshops will be held across the county
- June 2020: Public hearings will take place in conjunction with the Metro Service Council meetings before any changes or restructuring of the system are considered by the Board of Directors
- September 2020: Final Bus Service Plan will be presented to the Metro Board for their consideration and approval
- December 2020: Phase 1 implementation will begin
- Future phased implementation aligns with scheduled service changes
5. Will the NextGen Bus Plan result in minor adjustments to the current bus network or truly redesign the system with a “clean slate approach”?
The goal of the Plan is to create an attractive and competitive world-class bus system. To achieve this goal, Metro is planning to refocus service in areas with the greatest travel demand and simplify routes and schedules to create operational efficiencies, as well as invest 10% more in capital improvements to help maximize bus speed, reliability and customer experience, thus increasing potential ridership growth. Improvements to the bus network are based upon the principle of reinventing and improving existing network resources, rather than starting from a “clean slate.”
Planning and Public Feedback
6. How will the NextGen Bus Plan be integrated with Metro’s other studies and projects?
Metro accounted for long and short-term transit projects and studies that involved or impacted the NextGen Bus Study and its resulting Plan. Among the projects considered were the Metro Bus Rapid Transit (BRT) Vision and Principles Study, Metro Rail/BRT Capital Projects, Metro Long Range Transportation Plan, and the Metro MicroTransit Pilot Project and Mobility on Demand Grant Program.
7. Will bus service provided by the LA County municipal transit operators also be included in the NextGen Bus Plan?
Metro values the role local municipal bus operators play within the LA County transit landscape. As part of the effort to reconnect with our customers and maximize current resources, the Plan has coordinated with municipal operators throughout LA County to create seamless transit access for all customers. This collaborative process will improve the interaction between the revamped Metro Bus Network and the networks of municipal operators.
8. At this point in the NextGen Bus Plan what type of feedback has been received?
In an effort to gain public input Metro has participated in public outreach activities including the distribution of surveys and attendance at nearly 300 meetings and events. Metro has received input from the public and stakeholders, including responses from over 12,000 survey participants and collected over 14,500 comments. To date, this feedback has resulted in the following recurring themes to be addressed by the Plan: equity, customer experience, connectivity, engagement, accessibility and schedules. Additional input received focuses on operator issues, education, safety, technology and fares. While these issues will not be specifically addressed by the Plan, comments related to these topics will be shared with the appropriate internal departments for consideration.
9. Will the NextGen Bus Plan consider the unique needs and desires of my community?
One of the goals of the Plan is to receive input from stakeholders throughout LA County. Public participation will help ensure that the Plan considers each community’s needs and character.
10. Will the NextGen Bus Plan be constrained to the current level of service hours?
Metro is planning to refocus service in areas with the greatest travel demand and simplify routes and schedules to create operational efficiencies, as well as investing 10% more in capital improvements to help maximize bus speed, reliability and customer experience, thus increasing potential ridership growth.
11. How will fares be affected?
Fares are not being considered as part of this effort.
12. Will there be further opportunities for public input on the NextGen Bus Plan?
Yes. Metro will actively solicit input throughout the course of the project. Here are some of the current opportunities:
- Check the project website and Story Map tool regularly or sign-up for our mailing list at metro.net/nextgen for updates
- Attend a public workshop in your service council area and learn more about the new Plan. Visit www.metro.net/projects/nextgen/events/ for more information.
There has been a significant amount of data analysis that has been completed as part of the NextGen Bus Study, which has both enhanced and validated the community feedback received to date. This data analysis has included:
- Market research (surveys and focus groups) to understand the different types of customers and what they need and want in transit service;
- Travel demand analysis using Transit Access Pass (TAP) and Automatic Passenger Counters for transit demand and cell phone location data for all travel demand to understand when, where and how far people travel as well as transit’s competitiveness and market share;
- Transit propensity analysis to identify areas where the willingness to use transit is the greatest based on three main characteristics: 1) significantly large transit market segments including areas of equity focus, 2) intensity of travel demand, and 3) transit supportive built environment; and
- Existing service evaluation by line, segment and corridor to understand what parts of the system are working well, and what parts need adjustment.
Each type of data analysis provides a portion of the overall understanding of when and where transit can be successful and how to provide the maximum benefit to those who need or want to use transit to access opportunities. By clicking on the items and links below, you will be able to explore the data being used. Please note that directions on how to utilize each application will be provided just below the link and/or in a sidebar once the link is opened.
Displays how far riders typically travel along the corridor based on their starting point, with darker red dots indicating longer trip lengths. Click on a starting point to display the average length.
Areas where the propensity to use transit is the greatest embody three main characteristics. First, there is a significantly large population of transit market segments, including people who rely on transit for most of their travel, commuters and students who use transit for work and school trips, and discretionary riders who choose transit for some or all their trips. Second, is the intensity of travel demand to and from areas based on population and employment densities, retail and entertainment, colleges and universities, and other trip generators. For NextGen, cell phone location data is also being used to identify areas of greatest travel intensity. Finally, a pedestrian oriented street environment is also critical, including safe and well lighted pathways, sidewalks and curb-cuts, grid street network, and level topography. This map allows you to explore how likely people are to use transit in specific areas based on these characteristics. To do so, open the “Layers List” and select which layers you would like to view on the left-hand side of the screen.
- Transit Propensity Score for Census Tracts in Los Angeles County
- Bus Line Performance Overview
- Weekday Line Statistics
- Saturday and Sunday Line Statistics (91mb pdf)
- Weekday Bus Line Boardings/Alightings Maps (82mb pdf)
- Saturday Bus Line Boardings/Alightings Maps (81mb pdf)
- Sunday Bus Line Boardings/Alightings Maps