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Help & Contacts

Metro Headquarters
Los Angeles County Metropolitan Transportation Authority
One Gateway Plaza
Los Angeles, CA 90012-2952
213.922.6000

Contact Info & Links

Metro Transit Info 323.GO.METRO (323.466.3876)
TAP Customer Service 866.TAPTOGO (1.866.827.8646)
https://www.taptogo.net/
Monday - Friday, 8am - 4:30pm
Transit Watch: Metro Security

888.950.7233
24 hours
download the app-->
Lost and Found 3571 Pasadena Avenue
LA, CA 90031
323.937.8920
Monday - Saturday, 9am - 5pm
To report a lost item visit our Lost & Found-->
Metro Customer Relations CustomerRelations@metro.net
213.922.6235
1.800.464.2111

Metro Customer Centers Union Station/Gateway Transit Center - East Portal
One Gateway Plaza
LA, CA 90012
Monday - Friday, 6am-6:30pm
photo booth available
Baldwin Hills Crenshaw Center
3650 W. Martin Luther King Blvd., Ste 189
LA, CA 90008
Tuesday-Saturday, 10am-6pm
photo booth available
East Los Angeles Center
4501 B Whittier Blvd.
LA, CA 90022
Tuesday-Saturday, 10am-6pm
photo booth available
Wilshire/Vermont Center
3183 Wilshire Blvd, ste 174
LA, CA 90010
Monday-Friday, 10am-6pm
Sexual Harassment Assistance Sheriff's hotline:1.888.950.7233
Metro's hotline (24/7 confidential sexual harassment counseling): 1.844.OFF.LIMITS (1.844.633.5464)
Wheelchair Lift Hotline 1.800.621.7828
Riders with hearing or speech impairments Use the California Relay Service
711 + the number you need
Wheelchair Lift Hotline 1.800.621.7828
Metrolink Schedule and Route Information

Southern California’s long-distance commuter rail system
1.800.371.LINK (5465)
1.800.698.4TDD for speech and hearing-impaired

Concerns about Metro service?

Speak to a Metro Passenger Relations Representative: 213.922.6235 Monday-Friday, 8am - 4:15pm, or submit an online report

Metro Mobile Customer Centers

The MCC van travels to senior, community and veteran centers, high schools and to special events to provide a variety of transit services such as intake of Reduced Fare applications. For more info, call 213.922.6059 or e-mail::