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Help & Contacts

Metro Headquarters
Los Angeles County Metropolitan Transportation Authority
One Gateway Plaza
Los Angeles, CA 90012-2952

Contact Info & Links

Metro Transit Info 323.GO.METRO (323.466.3876)
TAP Customer Service 866.TAPTOGO (1.866.827.8646)
Monday - Friday, 8am - 4:30pm
LA Metro Transit Watch app

24 hours
Available on the App Store and Google Play
Lost and Found 3571 Pasadena Avenue
LA, CA 90031
Closed until further notice
To report a lost item visit our Lost & Found-->
Metro Customer Relations

Metro Customer Centers Union Station/Gateway Transit Center - East Portal
One Gateway Plaza
LA, CA 90012
Monday - Friday
10am-2pm Until further notice  
photo booth available
Baldwin Hills Crenshaw Center
3650 W. Martin Luther King Blvd., Ste 189
LA, CA 90008
10am-2pm Until further notice  
photo booth available
East Los Angeles Center
4501 B Whittier Blvd.
LA, CA 90022
10am-2pm Until further notice  
photo booth available
Wilshire/Vermont Center
3183 Wilshire Blvd, ste 174
LA, CA 90010
10am-2pm Until further notice  
Metro ExpressLanes Service Centers
Service centers in Torrance and  El Monte are temporarily closed due to COVID-19 related orders.  Remote representatives will be available to answer calls Monday through Friday 9:00a.m. to 5:00p.m. Temporary changes have been made to the way we operate during these uncertain times.  Please visit  for summary of limited services and COVID-19 updates.
  Torrance Service Center
20101 Hamilton Av, Ste 100A
Torrance, CA 90502

Monday-Friday 10am-7pm
  El Monte Service Center
3501 Santa Anita Av
El Monte, CA 91731

Monday-Friday 10am-7pm
  Call Center
(877) 812-0022
Monday-Friday 7am-7pm
Sexual Harassment Assistance Sheriff's hotline:1.888.950.7233
Metro's hotline (24/7 confidential sexual harassment counseling): 1.844.OFF.LIMITS (1.844.633.5464)
Wheelchair Lift Hotline 1.800.621.7828
Riders with hearing or speech impairments Use the California Relay Service
711 + the number you need
Wheelchair Lift Hotline 1.800.621.7828
Metrolink Schedule and Route Information

Southern California’s long-distance commuter rail system
1.800.371.LINK (5465)
1.800.698.4TDD for speech and hearing-impaired

Concerns about Metro service?

Telephone comments/suggestions about Metro Service are temporarily disabled. Send via or fill out the form below:

Metro Mobile Customer Centers

The MCC is temporarily suspended until further notice.