Freeway Service Patrol

Freeway Service Patrol

The Metro Freeway Service Patrol is a free commuter service program. performing approximately 25,000 assists each month.

Overview

Managed in partnership with Metro, CHP and Caltrans on all major freeways in LA County, the Metro Freeway Service Patrol (FSP) is the largest of its kind in the nation. The program utilizes a fleet of roving tow and service trucks designed to reduce traffic congestion. 

The service is absolutely FREE to motorists. Available services include the following:

  • Changing flat tires
  • Jump-starting cars
  • Refilling radiators and taping leaky hoses
  • Providing up to a gallon of fuel
  • Towing disabled vehicles to designated safe locations off the freeway

Metro Logo Contact and Hours of Operation

FSP Service
Monday – Friday: 6am to 7pm
Weekends: 10am to 6:30pm

ExpressLanes Service
I-110 & I-10
4am to 8pm
Saturday: 10am to 7pm

Big Rig Service
I-710 & 91
5am to 7pm

Service provided on selected holidays. FSP can be contacted from your mobile phone or using a freeway call box by dialing 5-1-1 and saying “Motorist Aid.”

Benefits to LA County

Quickly removing motorists and their disabled vehicles from the freeway reduces the chances of further incidents caused by onlookers and impatient drivers. In addition, FSP helps save fuel and reduce air polluting emissions by reducing stop-and-go traffic.

Annual benefits:

  • $325,000,000 savings to motorists in time and fuel based on $25,000,000 annual budget and a 13:1 benefit to cost ratio – for every $1 spent, there is a $13 benefit to motorists
  • 300,000 assists performed each year (average), and over 7,000,000 assists since 1991
  • 9,454,840 hours motorists saved from sitting in traffic
  • 16,253,000 gallons of fuel savings
  • 150,000 kg of emissions savings
  • The average wait time for FSP service is seven minutes (the average wait time for AAA service is over 30 minutes)
  • The Los Angeles County FSP program generates one-half of the cumulative benefits of the 14 FSP programs in the state

Freeway Service Patrol Contractors

Tow Contractor Phone 
All City Tow Service 323-934-0404 
Bob’s Towing 626-965-2407 
Bob & Dave’s Towing, Inc. 562-693-9596 
Freeway Towing, Inc. 323-266-3355 
Hollywood Car Carrier 323-913-4040 
Jon’s Towing 818-771-1174 
Kenny’s Auto Service 562-925-9531 
Navarro’s Towing323-780-4911 
Neighborhood Towing 4 U 323-935-9900 
Platinum Tow & Transport 805-987-3345 

Reliable Delivery Service

562-945-2711

Sonic Towing Inc.213-622-6660
South Coast Towing 323-881-0808 
Tip Top Tow 310-314-4040 

Frequently Asked Questions

If your vehicle becomes disabled on the freeway and it is an emergency, dial 911. If you require non-emergency vehicle assistance, dial 511 and say “Motorist Aid.” If you do not have your cell phone, you can use the freeway call box.

During FSP service hours, your request for non-emergency vehicle assistance will be forwarded to FSP, and a truck will be instructed to assist when it is available. Otherwise, the FSP vehicles are continuously roving the freeways during the designated service hours, and in many cases, may find you before you can call for assistance.

The FSP driver will only tow vehicles, at no charge, to a safe, pre-determined location designated by CHP. FSP drivers are not permitted to tow vehicles to a private repair facility or home, and cannot recommend service companies or repair facilities.

Our FSP drivers are not permitted to accept tips. You may rate us on Yelp.

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