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Low-Income Fare is Easy (LIFE)

Metro’s Rider Relief Program is now the LIFE (Low-Income Fare is Easy) program. Qualifying riders can save even more on Metro 7-Day, 30-Day or toward fare on participating transit operators with LIFE benefits. Starting July 1, 2019, LIFE benefits will no longer be distributed as paper coupons. All benefits will be loaded directly onto your TAP card. For more information click below on the “Changes are Coming” tab.

Changes are coming to LIFE

Starting July 1, 2019, LIFE benefits will no longer be distributed as paper coupons. All benefits will be loaded directly onto your TAP card.

To redeem LIFE subsidies with TAP : Take your registered LIFE TAP card to any TAP-participating vendor and load your fare option.

Fare options : You can choose to purchase or load one of the following options each month.

  • Discount on the purchase of four Metro 7-day passes or participating operator equivalent passes (see below)
  • Discount on the purchase of one discounted Metro 30-day pass or participating operator equivalent pass
  • One discounted EZ Pass (except Norwalk Transit)
  • 20 regional rides (the rides will be loaded on your TAP card with no purchase necessary)

LIFE participating operators and equivalent discount passes (for local trips ONLY):

LIFE Participating Operators LIFE Monthly Pass LIFE Weekly Pass
up to 4x/month
20 rides

AVTA

31 Day Pass 7 Day Pass

Culver City Bus

- -

Foothill Transit

31 Day Pass -

Gtrans

- -

LA Metro

30 Day Pass 7 Day Pass

LADOT Transit

31 Day Pass DASH 7 Day Pass DASH

Long Beach Transit

30 Day Pass 5 Day Pass

Montebello Bus Lines

- -

Norwalk Transit

- -

Santa Clarita Transit

30 Day Pass -

Santa Monica BBB

31 Day Pass Local 7 Day Pass

Torrance Transit

30 Day Pass -

What are the monthly savings?

Save up to $24 on your Metro 30-Day pass:

Metro 30-Day Pass New monthly coupon value Final pass price

Regular

$24 $76

Senior/Disabled

$8 $12

College/Vocational

$13 $30

Student K-12

$10 $14

What are the eligibility guidelines?

Adult riders, Senior/Disabled, K-12 grade students and full time College/Vocational students are eligible if their incomes are:

Household size Annual income
1 $33,950 or less
2 $38,800 or less
3 $43,650 or less
4 $48,450 or less
5 $52,350 or less
6 $56,250 or less

Children over 5 years old whose parents qualify are automatically also eligible to receive LIFE coupons.

Residents of cities/county areas and students of schools that already receive transit subsidies will not be eligible to receive LIFE coupons. Please make sure that you are not receiving any other transit discounts with your city, county or school.

Annual Re-enrollment

You will only have to re-enroll in the LIFE program at an agency once a year. There is no need to visit an agency every six months.

Be sure to bring all of the following required items to your agency:

  • Valid picture ID
  • Proof of income (check stub, Medi-Cal, Lifeline, public benefit, tax return or free-reduced lunch)
  • Valid TAP card
  • Email address (Optional)


Sign up for the LIFE program in just three steps:

1. Call

Contact the administrator in your area to begin the application process.



If you live in:

East/Central Cities Region

Atwater Village, Boyle Heights, Central City, Chinatown, Cypress Park, Eagle Rock, East Los Angeles, Echo Park, El Sereno, Glassell Park, Griffith Park/Los Feliz, Hancock Park, Highland Park, Hollywood, Koreatown, Lincoln Heights, Mid-City, Mid-City West, Montecito Heights, Mt. Washington, Pico Union, Silver Lake, Westlake and Wilshire area

San Fernando and North County Cities

Agoura Hills, Arleta, Burbank, Calabasas, Canoga Park, Chatsworth, Encino, Glendale, Hidden Hills, Lakeview Terrace, Lancaster, Mission Hills, Mount Washington, Northridge, North Hills, North Hollywood, Pacoima, Palmdale, Panorama City, Porter Ranch, Reseda, San Fernando, Santa Clarita, Sherman Oaks, Sunland, Sun Valley, Studio City, Sylmar, Tarzana, Toluca Lake, Tujunga, Valley Glen, Valley Village, Van Nuys, Warner Center, West Hills, Woodland Hills and Winnetka

South Los Angeles/ South Bay Region (Northern Area)

Baldwin Hills, Carson, Crenshaw, El Camino Village, El Segundo, Gardena, Harbor City, Harbor Gateway, Hermosa Beach, South Central, Hyde Park, Inglewood, Jefferson Park, Ladera Heights, Lawndale, Leimert Park, Lennox, Manhattan Beach, South Los Angeles, Southeast Los Angeles, Torrance, Venice, Watts, West Adams, West Athens, and Westchester

Contact:
Fame Assistance Corporation
323.870.8567
LIFEinfo@famecorporations.org
famecorporations.org

____________________________________________________________________________________________________

If you live in:

Gateway Region

Artesia, Bell, Bell Gardens, Bellflower, Cerritos, Commerce, Compton, Cudahy, Downey, Hawaiian Gardens, Huntington Park, La Habra Heights, La Mirada, Lakewood, Long Beach, Lynwood, Maywood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, Signal Hill, South Gate, Vernon and Whittier

San Gabriel Region

Alhambra, Arcadia, Azusa, Baldwin Park, Bradbury, Citrus, Claremont, Covina, Duarte, El Monte, Glendora, Industry, Irwindale, La Canada Flintridge, La Puente, La Verne, Monrovia, Monterey Park, Pasadena, Pomona, Rosemead, San Dimas, San Gabriel, San Marino, Sierra Madre, South El Monte, South Pasadena, Temple City, Vincent, Walnut and West Covina

South Bay Region (Southern Area)

Harbor City, Lomita, Palos Verdes Estates, Rancho Palos Verdes, Rolling Hills, Rolling Hills Estates, San Pedro, Terminal Island and Wilmington

Contact:
Human Services Association
562.806.0250
life@hsala.org
hsala.org

2. Apply

The administrator in your area will refer you to your local agency to submit your application.
Visit the agency in person to complete the application and provide a proof of income, a valid California ID and a TAP card to receive your coupon booklet.

3. Redeem

Use your coupon towards the purchase of a Metro 7-Day or 30-Day Pass, or towards fare on one of the participating transit agencies. Call 866.TAPTOGO or visit taptogo.net/vendors to find a vendor that redeems LIFE coupons.

If you have any further questions or comments about the LIFE program, please contact the LIFE hotline at 213.922.2378.


On-site qualification approvals will be made at our enrollment events with a presentation of the following:

  • Valid TAP card
  • Government-issued ID
  • Proof of income (check stub, Medi-Cal, tax return or other public benefits)

Please ensure that you are attending an event based on your address. To find which administrator serves your area, visit our How to sign up tab above.


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