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Our Metro Values
We work from the following shared values to provide a world-class transportation system for all.
We all deserve a safe Metro
We are committed to providing personal and operational safety for our employees, riders and the public. We enforce rules and implement measures equitably, so all who move through the system can do so free from harm.
At Metro, we:
- Provide safety & security for all
- Take proactive, swift and decisive action
- Keep a safety mindset in every moment and at every mile
Together, we do hard things
Metro takes on big, complex challenges, to make a multimodal LA County a reality. It’s not easy, but we do it anyway; working together to adapt and persevere, celebrating our wins, and creating generational impact.
At Metro, we:
- Collaborate to make it happen
- Dream big and execute strong
- Acknowledge, address, and overcome barriers
My actions matter
Each individual contributes to our overall success, every day. When we operate with respect, speak up for what we believe is right, and take accountability for our actions, there’s no stopping us. We earn the trust of the people we serve and each other by striving to meet the highest ethical and professional standards.
At Metro, we:
- Practice accountability and empathy
- Lead from where we are, using our voices for good
- Take care of our well-being to be our best
We put people first
People are key to our success: the talent we attract and keep on our teams, those we partner with, and the people we serve in communities throughout our region. We exist for all who move through LA County.
At Metro, we:
- Listen to, learn from and do better for our customers
- Show up for and support all we serve and each other
- Own our role as public servants in shaping our region
Proud to be One Metro
Each of us takes pride in our work, the contributions of our team and our dedication to public service. We operate as One Metro, with a shared vision for the future of mobility that guides us every day.
At Metro, we:
- Prepare future leaders and attract talent
- Excel as individuals, work together as a team and celebrate our wins
- Embrace diversity as strength
