Home > About Us > Help & Contacts > Report a Lost Item

Report a Lost Item

If you've lost a personal item on Metro, we may be holding onto it for you.

Tips to recover lost items:

  • When you call, be ready with information that can help us identify your lost item, such as a detailed description or a unique characteristic of an item.
  • Knowing the run number of the bus or train, the bus route number, the bus or car number, train line or station name, the time of day you traveled, and the direction of travel can help.

Metro Lost & Found

5301 Wilshire Blvd. (inside the Wilshire/La Brea Customer Center)
Los Angeles, CA
(Closed daily for lunch from 1 p.m. – 2 p.m.)
See Map  


*Please note Lost and Found (located inside the Wilshire/La Brea Customer Center) will be officially closed June 20, 2014. Our new location will open July 1, 2014.

New Location:
(Located across the street from Heritage Square Station)
3571 Pasadena Av
Los Angeles
Monday - Saturday, 9am - 5pm

For viewing MS Word, Powerpoint, and Excel documents - Download Adobe Acrobat Reader (free) or use Google Docs Reader (online)