Skip to Content


Vanpool Applicants


This page is for all applicants to the Metro Vanpool Program. We are currently developing tips and detailed instructions to assist our applicants in completing our enrollment process. Watch this space for future updates. In the meantime, if you need help completing your application, please review the Application and Agreement Instructions, Sample Application and Agreement, call 213.922.7003, or email us at

If you are looking for the required complete street addresses for your Pick-up locations, please use our Pick-up Location Address Finder.

If you are taking over the responsibility for your vanpool from someone else, please visit our Volunteer Participant Switch frequently asked questions page.

By enrolling in the Metro Vanpool Program you will enter into a one to one relationship with Metro. For more information about your responsibilities, read about our one to one relationship, our Participation Guidelines, and our Participation Agreement. Should you have questions, please call the Help Desk at 213.922.7003.

Metro vanpools are open to everyone. If you have questions about our compliance with the Americans with Disabilities Act, please review our ADA Compliance Policy page.

Contact Us

If you have any questions about your application please contact the Help Desk at 213.922.7003 or We will be happy to help.