Metro SafE. METRO CLEAN. METRO CARE.
Metro Customer Code of Conduct
We ask all riders to help us maintain a safe, clean and respectful environment in our stations and on our buses, trains and other transit vehicles. Thanks for doing your part.
Together, let’s have a safe and comfortable ride. Metro is better when we ride together.
Appreciation for Metro employees
The Metro team is continuously working to operate and improve your transit system.
Please treat our employees with consideration, patience and respect as they get you where you need to go.
And always thank your operator.
More about the Customer Code of Conduct
The complete Customer Code of Conduct
(English/Spanish) provides details on prohibited behavior for everyone who uses Metro facilities and/or rides the system.
The Customer Code of Conduct is available in Braille upon request.