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Instructions LOS-H


Employee Lists:

  • The Employee Lists must be typed, not handwritten.
  • Continued Participation names on list must match names on annual TAP cards
  • Complete all 4 (if applicable) employee lists for:
    • “Continued Participation” employees who already have a TAP card and will continue to participate in the program.
    • “Adds” for new employees who will need a new TAP card. For each new employee pass starting January 2019, employer will need to email a photo.
    • “Eligible No Pass” (ENP) for employees who do not meet the exemption criteria and choose NOT to participate in the program. Employer MUST pay for each ENP employee listed.
    • “Exemptions” are employees who have been pre-approved by Metro to be excluded from the program.

All employee lists tabs can be found on the bottom left corner of the Excel spreadsheet:

TAP instructions (Excel sheet)

New Employee Add Photos:

  • Submit a JPG format photo for each new employee receiving a pass for the first time.
  • Photo guidelines:
    • Submit a passport style photo.
    • Headshots only from the shoulders up.
    • JPG file must correspond with employee’s name.
    • Email photo along with completed Employee Lists and Official Payroll Report to .

Photo Example:

George Vasquez

Official Payroll Report:

  • Submit copy of your most current filed payroll report such as a DE9C or other official payroll report.
  • All personal information such as Social Security Numbers and wage information MUST be blacked out.
  • Payroll reports which contain personal information such as Social Security Numbers and wage information will not be accepted.

2019 Continued Participation Agreement:

Your Agreement will be provided to you by your Metro Representative once your Employee lists and official payroll report has been submitted and approved by Metro.


  • Payment amount will be determined by your Metro Representative.
  • Credit Card Payment - Online payment instructions will be emailed to the email address on file from a Customer Service agent with an email address ending in Your order will not be processed until payment is received in full by LACMTA.
  • Check Payment - Make check payable to: Employer Annual Pass Program or LACMTA. Please mail check with forms to the address below.

Submitting your packet:

Packet will not be considered complete until signed Agreement is submitted. You have the option of submitting your fully completed packet by:

Email: (Only scanned and signed documents will be accepted)


Employer Annual Pass Program
Attention: MCS
One Gateway Plaza, 99-19-05
Los Angeles, CA 90012

Your final packet MUST include:

  • Employee lists
  • Official payroll report
  • Photos (if applicable)
  • Signed Agreement (once received)
  • Payment

Please only submit once.

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