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Sustainable Companies

ETC Support

Many companies utilize an Employee Transportation Coordinator (ETC) to help manage a worksite’s compliance with air quality regulations set by the South Coast Air Quality Management District (SCAQMD) or local city ordinances. Metro Shared Mobility provides assistance to employers for Average Vehicle Rider (AVR) reports, ridematching services, and marketing workshops for all ETCs at absolutely no cost.

If you are an ETC, please scroll through this page for more information on the services Metro Shared Mobility provides or contact us at 213.922.2811.

AVR Surveying and Reporting

Average Vehicle Ridership (AVR) is the number of people per vehicle arriving at the worksite. SCAQMD sets AVR targets ranging from 1.30 to 1.75 for employers. SCAQMD requires that companies in their region survey their employees annually and calculate their worksite’s AVR. Metro Shared Mobility helps you with the surveying process by offering special ETC Briefing Sessions. Metro also helps with collecting the survey data, preparing AVR calculations and providing the needed trip summary reports. See what Metro Shared Mobility can do for you!

ETC Briefing Sessions (Update)

Sessions are currently conducted virtually once per month.  To reserve your space, please send an email to, and include your name, company name, phone number, and the date you would like to participate.

All ETC Briefing sessions are currently conducted online using Zoom Meetings on the following dates:

▪ September 16, 2020 - 9:30-11:30AM

▪ October 14, 2020 - 9:30-11:30AM

▪ November 18, 2020 - 9:30-11:30AM

▪ December 9, 2020 - 9:30-11:30AM

▪ January 13, 2021 - 9:30-11:30AM

▪ February 9, 2021 - 9:30-11:30AM

▪ March 9, 2021 - 9:30-11:30AM

▪ April 13, 2021 - 9:30-11:30AM

▪ May 11, 2021 - 9:30-11:30AM

▪ June 15, 2021 - 9:30-11:30AM

For additional information, please contact your TDM Consultant at Metro Shared Mobility at 213.922.2811 or email at

If you are a new ETC and/or surveying for the first time you must attend an ETC Briefing Session to receive Metro’s services.  Register at least 60 days prior to your SCAQMD or local city ordinance submittal date.

For ETCs with several years of experience and who have previously surveyed using Metro AVR services, attendance at these briefings is optional.  However, it is highly recommended that you attend to catch up on the latest AVR updates.  To receive your survey link, please send an email to and provide your name, company name, phone number and date you would like to attend.

RideGuides and

Encourage your employees to “Say Yes to the RideGuide!” when filling out their survey form.  This provides employees with a profile on and a personalized list of potential carpool and vanpool partners, transit and other commute information. Contact Metro Shared Mobility at 213.922.2811 to learn more.

Online Access to AVR Data

Employee AVR survey data is available to ETCs online and is a useful tool to increasing ridesharing at worksites. Receive access to a secure portal that will provide you with information to determine carpool, vanpool and transit opportunities for your employees. Virtual sessions on for ETCs are scheduled monthly. Learn how to make the most of your AVR data by attending the ETC Portal Training. Contact Metro Shared Mobility at 213.922.2811 or

Rideshare Marketing Workshop (Postponed)

Due to COVID, these workshops are postponed until further notice.

The SCAQMD and other local cities have attendance at a Rideshare Marketing Class listed as one of their “good faith effort” strategies of their trip reduction program requirements. Metro Shared Mobility offers these FREE classes at semi-annual workshops at Metro Headquarters in Downtown Los Angeles. The workshops are designed to broaden the ability of ETCs to market ridesharing to their employees.

Diamond Awards (Postponed)

Due to COVID-19, this program is postponed until further notice.


Worksites with 250 or more employees must comply with SCAQMD’s Rule 2202 by choosing to implement an Employee Commute Reduction Program (ECRP) also known as a rideshare program. The purpose of Rule 2202 is to provide employers with a menu of options to reduce emissions generated from employee commutes and to comply with federal and state Clean Air Act requirements. Employers implementing an ECRP must: 1) strive to meet their Average Vehicle Ridership (AVR) target requirement, or 2) submit an ECRP-Offset option, or 3) submit a good faith effort toward meeting their AVR goals that includes Good Faith Effort Determination Elements.  To learn more, visit

Rule 2202 Training for ETCs

Worksites that choose the ECRP option are required to have a designated ETC who is either an employee or a consultant and who must complete a one-time certified training course with SCAQMD.  Please email or call 909/396-3309 for additional information. Due to COVID-19, some information has been updated. Stay up-to-date with Rule 2202 Compliance Guidelines .

Helpful Rideshare Terminology

AQMD (or SCAQMD) – South Coast Air Quality Management District, is the air district for the South Coast Air Basin which includes Los Angeles, Orange, and non-Riverside and San Bernardino counties.

AQMD’s Rule 2202 – Is a menu of options to reduce mobile source emissions generated from employee commutes, to comply with federal and state Clean Air Act requirements. This rule applies to any employer or agency that employs 250 or more people on a full or part-time basis at a worksite.

AVR – Average Vehicle Ridership, the average number of people per vehicle arriving at the work site; AQMD sets AVR targets ranging from 1.30 to 1.75 for employers.

ECRP – Employee Commute Reduction Program, known informally as a rideshare program.

ETC – Employee Transportation Coordinator, the person at a work site charged with the responsibility of running a rideshare program.

Good Faith Elements – Strategies that an employer plans to do in good faith as part of its ECRP.

Transportation Survey – An annual survey of employees’ commute habits conducted by the ETC to determine AVR and obtain employee rideshare data.

ETC Network Meetings

  • Burbank TMO serves businesses in Downtown and Media District areas; call 818.953.7788,
  • Century City TMO serves businesses in the Century City area; call Linda Paradise Lyles, 310.453.1714,
  • Compass at Playa Vista meets regularly; call Aaron Gaul, 310.929.5946,
  • Go Glendale meets regularly; call 818.543.7641.
  • Pasadena TMA meets regularly; contact Talin Shahbazian at
  • Santa Monica TMO meets regularly; contact Puja Thomas-Patel, 424.330.4298.
  • Torrance Transportation Network meets regularly; call Kim Fuentes at 310.784.7902.

Association for Commuter Transportation (ACT)

The Association for Commuter Transportation (ACT) provides its members with the knowledge and opportunities for facilitating, promoting and advocating transportation solutions. ACT is a resource that educates members on how to enhance mobility, improve air quality, by partnering with public, private and community organizations.