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Automated License Plate Reader Policy

Los Angeles County Metropolitan Transportation Authority Parking Management Department

Automated License Plate Reader Policy

1. DEFINITION, PURPOSE AND SCOPE

ALPR technology is by definition, a searchable computerized database resulting from the operation of one or more mobile or fixed cameras combined with computer algorithms to read and convert images of license plates and the characters they contain into computer readable data. The purpose of this policy is to establish reasonable security procedures and practices for the capture, storage, and use of digital data obtained through the use of Automated License Plate Reader (ALPR) technology in accordance with California Civil Code Sections (Civil Code § 1798.90.51; Civil Code § 1798.90.53)

2. POLICY

The Los Angeles County Metropolitan Transportation Authority (Metro) shall   utilize ALPR technology solely for authorized purposes set forth by law to capture and store digital license plate data and images in accordance with State and local regulations adopted to maintain and protect  the integrity of ALPR  data from breach, destruction, modification or disclosure by those authorized to access, manage and collect data for the organization

3. ACCOUNTABILITY

A. PRIVACY OF DATA

All data shall be maintained and safeguarded using reasonable security procedures and practices, including operational, administrative, technical, and physical means to protect information from unauthorized access, destruction, use, modification, or disclosure.

B. SYSTEM SECURITY

Physical access to servers is limited to authorized individuals and includes physical access protections and firewalls.

C. OVERSIGHT OF USERS

Metro’s Parking Management and authorized contractors shall observe the following safeguards regarding access to and use of stored data:

  1. All ALPR data downloaded to the mobile workstation and in storage shall be accessible only through a login/password protected system capable of documenting all access of information by name, date, and time, and,
  2. Access to ALPR data shall be restricted to approved members listed in Section 5 AUTHORIZED USE AND TRAINING.

4. PURPOSE

Data collected by Metro Parking Management  utilizing  ALPR technology shall be limited to vehicles entering, exiting or parking  on Metro owned, leased, or operated parking facilities and shall be used for the following authorized purposes including but not limited to:

1)      Verification and reconciliation of parking revenue and collected vehicle transactions;

2)      Enforcement of Metro’s parking ordinance and adopted fee resolution,

3)    Determining real time parking facility availability and occupancy rates.4).    Providing evidence to Transit Court  parking appeals with payment or vehicle   documentation for contested parking citations.

5. AUTHORIZED USE AND TRAINING

Access to ALPR data and images shall be restricted to:

1)      All persons and or Metro departments authorized by Metro’s Parking Management department,

2)      Authorized contracted parking enforcement and parking operations staff, and

3)      Authorized Metro personnel involved in the operation, installation, and maintenance of the ALPR system.

All personnel using Metro’s ALPR shall be authorized in writing and must receive training on system access and administration. ALPR system training shall be provided by internal staff and, when applicable, authorized contracted providers.

6. SECURITY

The collection, storage and use of ALPR data shall be monitored and subject to audit by Metro to ensure the security of information and compliance with applicable privacy laws. All activity is logged for audit and tracking purposes. Audits are available for authorized users to view the actions of their staff.

7. RELEASE OF DATA

All data and images gathered by the ALPR are for the official use of Metro Parking Management and shall not be sold, shared or transferred, except with other public agencies, upon written request, possessing a need and legal right to know, or as in any legitimate purpose otherwise permitted by law.

8. OWNERSHIP

Metro shall be the owner and official custodian of the ALPR system and any data collected from the ALPR cameras. Metro’s Senior Director, Countywide Planning & Development, Parking Management, shall be responsible for managing the installation and maintenance of all ALPR equipment and developing guidelines and procedures for data collection, retention, and access.

9. ACCURACY

The ALPR used by Metro offers a 98.6% license plate capture accuracy rate and a 97.8% perfect read rate.

10. DATA COLLECTION AND RETENTION

Data captured from the ALPR and camera system will automatically be downloaded onto a secure data storage system. Data may be retained for up to 365 days (one year), thereafter, ALPR data will be purged. Data shall not be stored beyond one year except by subpoena, court order or during an ongoing investigation.

11. TRANSPARENCY

Metro will provide opportunity for public comment at a regularly scheduled Board meeting before implementing ALPR programs. Metro will post this ALPR policy at www.metro.net/parking .