What is the Administrator’s responsibility?
- Determines whether a student is eligible to participate in the U-Pass program
- Confirms each Participant has submitted the Disclaimer/Waiver form
- Sells the U-Pass and distributes U-Pass Media
-
Track’s and maintains the Participant Log List. Participant Log List must include the following information:
- Participant’s name
- Number of U-Pass Media assigned to each Participant
- Participant’s student ID or other unique identifier
- Date U-Pass Media was issued
- Indicate whether U-Pass Media is loaded either via CPOS or by Metro via Autoload
- If Autoload is required, Metro will require the Participant Log List is updated no later than 2:00 PM of each business day
-
The PPL is due twice per semester
- End of sales closing date (Last day U-Pass is sold)
- End of the Pass Period (Last day of current semester)
How to Report Lost, Stolen, Damaged or Defective U-Pass Stickers?
-
Email an Excel spreadsheet to
levib@metro.net
and CC
trank5@metro.net
with the following information:
- U-Pass Sticker Number
- Student First and Last Name
- Student ID or Email Address as assigned by school
- Date to Cancel U-PASS Sticker
|
U-Pass Sticker Number |
Student First and Last Name |
Student ID or Email Address |
Date to Cancel U-Pass Sticker |
|---|---|---|---|
|
01701234123412341234 |
Mickey Mouse |
10112345 |
6/15/2017 |
- Files should be submitted only on days when activity occurs
- TAP Operations will cancel the U-Pass Sticker within one business day of receiving the file
- TAP Operations will no longer maintain records of students enrolled in the U-Pass Program
- All records must be maintained by the participating school
Metro contact information:
- For CPOS device assistance call L.A. Dispatch at 213.863.4394
-
For U-Pass questions:
- Devon Deming, Director of MCS, 213.922.7957 or demingd@metro.net
- Jocelyn Feliciano, Communications Manager, 213.922.3895 or felicianoj@metro.net
- Beverly Levi Dagan, Sr. Mgr. System Projects, 213.922.5614 or levib@metro.net