We are bringing you a better, safer plaza.
On October 10, Patsaouras Bus Plaza (located on eastside of Union Station) will reopen and resume bus and shuttle services inside the plaza. To see bus bay assignments check out our map . The upgrades will allow the flow of buses and shuttles to navigate easier in and out of the plaza. In addition, the new upgrades have given drivers a the new underground facility, the Union Station East Passenger Pick-up/Drop-off Facility , that makes it much safer to pick up passengers in an area dedicated for vehicles. This facility is now open and is available by entering the underground parking lots on Vignes Street.
In order to keep the flow of bus and shuttle traffic moving, private vehicles will no longer enter the plaza. Private vehicles must use the new passenger pick-up/drop-off facility or they will be cited.
For more questions regarding the bus plaza reopening, call 323.GO.METRO.
a. The bus plaza will close for construction to undergo needed upgrades and repairs. The existing pavers, waterproofing membrane, and storm drains on the Patsaouras Transit Plaza drive lanes have been damaged through 20-years of wear and tear by over 1,000 buses per day. The repairs will improve the passenger experience and keep everyone safe. Some of the replacements include but are not limited to:
1. Remove and replace pavers
2. replace waterproofing
3. repair drainage system
4. add pedestrian safety fencing
If you are used to entering the bus plaza to pick up passengers, you will be instructed to pick up at our new Union Station East Passenger Pick-Up/Drop-Off Facility . This new facility will open on July 9, 2016 and is accessible to all vehicles under 8 feet tall by entering the underground parking garage through either one of two entrances on Vignes Street. Be on the lookout for new posted signs to direct you to the new facility.
View our map for exact location of temporary bus and shuttle stops. Flyaway and BoltBus will pick up in the front of the Union Station West. Megabus is located in the Amtrak Bus terminal. Follow posted wayfinding signs to locate all shuttle buses.
If you are private shuttle, we urge you to register with Metro to ensure you are given a new location to pick/drop-off passengers while closure takes place.
You can board the Hollywood Bowl shuttle in the same area where all other shuttles board, see map for details.
Access/Paratransit Services has one location for pick-up and drop-off in front of Union Station West. This is the stop most people use when coming to Union Station. Union Station West will remain unchanged and works best to access Union Station. If you need to reach Metro headquarters, make sure to tell the Access reservation agent so they can help plan your trip with accordingly.
Yes. To reach the accessible pathway entering from Union Station West, follow signs leading to shuttles. Signs will point you to take the elevator located between Subway and Starbucks to the 2nd floor to access path to buses and shuttles.
Yes, we need to close the plaza. There is no practical way to make the required repairs with the buses running .
Yes. During closure, all pedestrian walkways from the corner of Vignes and Cesar Chavez and from Vignes Street and Ramirez Street will remain open so passengers can walk between their trains and their temporary bus stops.
The plaza is scheduled to open in early October. Check back closer to October for a date to be announced. Announcements will also be made in the Metro Los Angeles Facebook, Twitter accounts as well as our blog.