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Study Process

When is it happening?

The NextGen Bus Study began in Spring 2018 and consists of four distinct steps. At each step, the public will be encouraged to actively participate and provide informative and valuable input. Step 1, which was focused on elevating public awareness and listening to stakeholder groups input, was completed in early August.

What is the current status?

Metro has completed the first phase of the study, which included listening to past, current and potential riders about their habits, needs, preferences and how they want to get around.  We are now going to use this information to redesign smarter bus lines.  We need you to help us by participating in the study.

Currently we are in Step 2 of 4, which will explore draft improvement concepts and gather information on customer priorities. The table below highlights major milestones in the process.

Project Phase Graphic

Learn more and help develop Metro’s Bus Story.
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