Frequently Asked Questions
- Changing flat tires with the motorist’s spare tire
- Jump-starting dead batteries
- Refilling radiators and temporarily repair leaking hoses
- Providing up to a gallon of fuel
If your vehicle becomes disabled on the freeway and it is an emergency, dial 911. If you require non-emergency vehicle assistance, dial 511 and say “Motorist Aid.” If you do not have your cell phone, you can use the freeway call box. During FSP service hours, your request for non-emergency vehicle assistance will be forwarded to FSP, and a truck will be instructed to assist when it is available. Otherwise, the FSP vehicles are continuously roving the freeways during the designated service hours, and in many cases, may find you before you can call for assistance.
The service is absolutely FREE at the time of service. The program is funded by Metro and Caltrans utilizing state and local tax dollars.
Check the map for FSP coverage.
The FSP driver will only tow vehicles, at no charge, to a safe, pre-determined location designated by CHP. FSP drivers are not permitted to tow vehicles to a private repair facility or home, and cannot recommend service companies or repair facilities.
Our FSP drivers are not permitted to accept tips. However, you may rate us on our Yelp!
Metro FSP is provided by private tow service contractors. View our current list of FSP contractors .
You may contact our Procurement Department for more information.