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COVID-19:Metro has adjusted service in response to COVID-19 and face masks are required, per federal law, on all buses and trains. >>

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Customer Code of Conduct/Penalty Schedule
Código de Conducta para Clientes
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By mail:
PO Box 866015
Los Angeles, CA 90086-6015

In person (By appointment only):
Metro Headquarters
One Gateway Plaza
Plaza Level
Los Angeles, CA 90012

Hours: Monday - Thursday 9am - 3pm
Friday - Closed

Metro Transit Court South
11720 Wilmington Av
Los Angeles, CA 90059

Customer Service line:

213.92COURT(26878)

Monday - Friday 8am - 4pm

Initial Review Request Form
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Customer Code of Conduct/Penalty Schedule
Código de Conducta para Clientes
Brochure
Folleto
Parking Ordinance
Fee Resolution

Metro Transit Info

323.GO.METRO (323.466.3876)

Mon-Fri 6:30am to 7pm | Sat/Sun 8am to 4:30pm

Tap Customer Service

866.TAPTOGO

MonMonday-FriFriday 8am to 4:30pm | Taptogo Website

Transit Watch

METRO SECURITY 888.950.7233

24 hours | Report an Issue

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