Board of Directors & Committees
- Board Administration
Metro’s Board of Directors guides the agency’s priorities, projects and activities, and includes 13 members who represent various areas throughout Los Angeles County.
- Transportation Business Advisory Council (TBAC)
TBAC is comprised of professional business associations representing an array of industries and trades. TBAC plays an important role in advocating for small business owners to have increased access to Metro contracting opportunities.
- Metro Policy Advisory Council
The Metro Policy Advisory Council (PAC) has been established to review, comment and provide input on the draft Measure M Master Guidelines (Guidelines), the Long Range Transportation Plan (LRTP), and possibly other work plans and policy areas that the Metro Board may request.
- Technical Advisory Committee
The establishment of a Technical Advisory Committee is required by state law dating back to the formation of the Los Angeles County Transportation Commission (LACTC), predecessor agency to Metro. Since its formal inception in 1977, the TAC has undergone periodic reviews of its membership, functions and responsibilities based upon the changing needs of this agency; however, its function remains relatively unchanged. The TAC meets on the first Wednesday of each month at 9:30 a.m.
- Bus Operations Subcommittee
"Under the authority of the Los Angeles County Metropolitan Transportation Authority hereinafter called Metro, the Bus Operations Subcommittee, also referred to as BOS, shall be consulted on issues and will provide technical input/assistance to Metro by reviewing and evaluating the various transportation policies, operating issues, and transportation financing programs in Los Angeles County. BOS shall review, comment upon and make recommendations on such matters as referred to it by Metro."
- Local Transit Systems Subcommittee
Provides technical input on issues affecting local transportation systems including fixed route circulation, commuter services, paratransit, transportation demand management and rail feeder services. The LTSS meets the last Thursday of the month at 1:30 p.m.
- Streets & Freeways Subcommittee
The Streets and Freeways Subcommittee is a technical subcommittee of Metro’s Technical Advisory Committee (TAC). Members provide assistance to Metro by reviewing and evaluating various transportation policies, issues and transportation funding programs in Los Angeles County as they pertain to:
- Transportation Demand Management/Air Quality Subcommittee
Provides technical input on TDM and air quality issues. Meets every other month from 10:00- 12:00 pm.
- The Office of the Inspector General (OIG)
The Office of the Inspector General (OIG) is dedicated to assisting the Los Angeles County Metropolitan Transportation Authority (Metro) meet its mission for the continuous improvement of an efficient and effective transportation system for Los Angeles County. The OIG reports to the Metro Board of Directors and keeps the Metro Office of the CEO and management informed about issues affecting Metro programs, operations, and opportunities for improvement.
- Accessibility Advisory Committee
Metro's Accessibility Advisory Committee (AAC) meets monthly in the Gateway Plaza Conference Room, 3rd floor in the Metro Headquarters building in downtown Los Angeles. AAC Agendas are available in alternative formats upon request. Please call 213.922.6919. Live captioning is provided at every AAC meeting.
- Local Service Councils
Metro Bus service is organized into five geographic regions, called service sectors: Gateway Cities, San Fernando Valley, San Gabriel Valley, South Bay, Westside/Central
- Union Station
Union Station is the region's primary transit hub, connecting Southern California counties whose combined population totals more than 17 million. Metro purchased the iconic downtown LA station in 2011.
- Diversity & Economic Opportunity (DEOD)
We're excited to introduce a new website for small business owners – Metro Connect. Metro Connect is our commitment to small business success. It’s designed to support your business’ growth by giving you access to resources created specifically for small businesses, such as an informative Tool Kit, certification information, networking events and workshops, and more.
- Dorothy Peyton Gray Transportation Library and Archive
The Dorothy Peyton Gray Transportation Library and Archive is one of the most comprehensive transit operator-owned library resources in the United States. The library first opened in 1890 and reintroduced in 1971.
- Community Relations
Community Relations is committed to transforming communities and building a constituency for transportation in Los Angeles County.
- Special Projects
Our Special Projects team serves as the area manager for the City of Los Angeles, the County’s Central Los Angeles region and Metro’s countywide multifaith outreach initiative.
The Ethics Department is committed to maintaining the Metro value of integrity in our workplace, in our transactions and in our relationships with our customers, employees, vendors, governmental entities, and other stakeholders.
The Los Angeles County Metropolitan Transportation Authority (Metro) has developed this financial section to provide relevant and timely information for individuals interested in Metro's financial data. Here you will find information about Metro's debt and investment policies and programs, bond issuances, annual reports, the annual budget, and other matters of financial interest.
- Government Relations
In Los Angeles County, transportation decisions are an integral part of the political process and daily life for the average citizen. Because of the dynamic policy-making process and the involvement of multiple levels of government, Metro's ability to plan, program, and deliver transportation services is greatly impacted by federal, state and local legislation.
- Community Education
Metro’s Community Education department’s goal is to increase safe ridership through informative, site-specific safety programs.
- Metro Student Field Trip Program
Metro’s Transit Education team offers this pilot program to grades K-12 for all schools in the Los Angeles Unified School District, providing access to Metro Bus and Rail service for students, faculty and chaperones only.
- Metro Transit Court
In an effort to improve the experience of its patrons, the Los Angeles County Metropolitan Transportation Authority (Metro), has adopted an Ordinance that is commonly referred to as the Customer Code of Conduct. The Code sets out prohibited behaviors for everyone who uses Metro facilities and/or rides the Metro system.
Metro commissions artists to incorporate art into a wide array of transportation projects throughout Los Angeles County. From bus stops to rail stations, streetscapes to bus interiors, construction fences to poetry works, art creates a sense of place and engages transit riders.
- Service Changes
Every six months, typically in June and December, Metro Operations undergoes a service change program. We adjust existing services to accommodate patron ridership demands and to help ensure better connections between Metro Bus, Metro Rail and other transit services throughout the region, including Metrolink, based on funding fluctuations.
Doing Business with Metro
- Basics for Vendors
Visit Metro's new vendor portal, a "one-stop shop" with all the information and resources that make doing business with us easier and more efficient than ever.
- Project Labor Agreement & Construction Careers Policy
The Project Labor Agreement (PLA) is an agreement negotiated with the Los Angeles/Orange County Building Construction Trades Council and approved by the Los Angeles County Metropolitan Transportation Authority (Metro) Board of Directors that will help facilitate the timely completion of transit and highway projects in Los Angeles County.
- Advertising & Filming
Metro offers film production companies, photographers and videographers a world of varied and convenient film locations throughout Los Angeles County, as well as two creative ways for qualified advertisers of both products and services to utilize its bus and rail system to reach potential customers.
- Metro Investment Recovery Surplus Sales
Metro is dedicated to the conservation of energy and all natural resources. Investment Recovery Surplus Sales accomplishes that by offering reusable goods for sale to the public. Items being offered for bid are listed here on this website in addition to listings on eBay and Public/Surplus sites. Register here to be included on our solicitations list. Listed below is an assortment of items often available for purchase.
How to Reach Us
- Lost & Found
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- Help & Contacts
Passengers who use Metro service may have questions or concerns that they need to discuss with a Metro passenger relations representative. If reporting a specific incident, please note if at all possible the bus number (located on the front of the bus and inside the bus above the fare box) and/or the operator’s badge number (located on the patch on the driver’s right sleeve), along with the date, time and location of the incident. This service is available weekdays from 8:00 a.m. to 4:15 p.m. by calling 213.922.6235 to submit comments online 24/7.
Find information on Art Tours and the Metro Speakers Bureau
- Metro Search
Need to find something quickly on metro.net? Use our Google Custom Search (CSE) engine to find information on Metro's family of websites (The Source, El Pasajero, etc.).
- Civil Rights Policy
The Los Angeles County Metropolitan Transportation Authority and the Public Transportation Services Corporation (together, hereinafter, referred to as “Metro”), are committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended.
- 20 Years of Metro Rail
Passenger trains in LA County were only a memory when Metro Rail’s first line opened on July 14, 1990. Now, 20 years later, rail has become an integral part of the county’s transit system.