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South Bay Service Council Meeting Agenda*

Location & Date

Virtual Meeting, , Los Angeles
Friday, November 13, 2020 9:30 a.m.


Watch Online: A link to watch live will appear here under Upcoming Events when the meeting begins

Listen by phone: Dial 877.422.8614, enter Meeting Extension 3462108 #

Listen and comment by phone: Dial877.422.8614 and enter Meeting Extension 3756328#. During public comment for each item, the moderator will announce callers by their area code and last four numbers of their phone number, then given two minutes to comment.

Submit comments before the meeting via email or by postal mail: Regional Service Councils, One Gateway Plaza, MS: 99-7-1, Los Angeles, CA 90012. Indicate the meeting name, date, and agenda item number when submitting. Email and postal mail comments must be received by 5 pm the day prior to the meeting to ensure they will be read into the public record during the meeting. Comments received via mail or email will be read for up to two minutes per person, per item.

Submit comments before and during the meetingvia the meeting link here or in the following agenda.

Call to Order

Council Members:

Don Szerlip, Chair
Ernie Crespo, Vice Chair
Charles M. Deemer
Luis Duran
Elaine Jeng
Roye Love
David Mach
Rochelle Mackabee
Glenda Silva


Dolores Ramos, Service Councils Administrator
Joe Forgiarini, Senior Director, Service Performance & Analysis
Scott Greene, Transportation Planning Manager
Mark Dierking, Community Relations Manager
Athena Thai, Senior Transportation Planner


  1. ROLL Call
  2. SAFETY Tip Comment
  3. APPROVE Minutes from October 9, 2020 Meeting, Councilmembers Comment
  4. RECEIVE MicroTransit Update , Rani Narula-Woods, Senior Director, Andrew Carrasco, Manager (9:35 a.m.) Comment
  5. RECEIVE NextGen Bus Plan Update , Joe Forgiarini, Senior Director, Scott Greene, Transportation Planning Manager (10:00 a.m.) Comment
  6. REVIEW Motion 39 Response - Policies And Protocols For Future Service Shutdowns , Robert Holland, Senior Executive Officer, Mark Dierking, Community Relations Manager (10:25 a.m.) Comment
  7. RECEIVE Regional Service Performance Update , Scott Greene, Transportation Planning Manager, Mark Dierking, Community Relations Manager Comment(10:55 a.m.)
  8. Council Member Comments (11:25 a.m.)
    Consideration of items not on the posted agenda, including: items to be presented and (if requested) referred to staff; items to be placed on the agenda for action at a future meeting of the Council; and/or items requiring immediate action because of an emergency situation or where the need to take immediate action came to the attention of the Council subsequent to the posting of the agenda.
  9. PUBLIC Comments for Items not on the Agenda (11:40 a.m.) Comment


Subscribe to the South Bay Service Council email list: or leave a message at 213.922.1282.

Upcoming Service Council Presentations (Items subject to change)

December                                     January                                          February        
- LAWA Airfield & Terminal    -    Customer Experience Plan Comprehensive Pricing Study
Modernization Project


ADA and Title VI Requirements: Upon request, sign language interpretation, materials in alternative formats and other accommodations are available to the public for Metro sponsored meetings and events.
Limited English Proficiency: Upon request, interpreters are available to the public for Metro sponsored meetings and events. Agendas and minutes will also be made available in other languages upon request.

All requests for reasonable accommodations, interpretation services and materials in other languages must be made at least three working days (72 hours) in advance of the scheduled meeting date. Please submit requests by calling (213) 922-4600 between 8 a.m. and 5 p.m., Monday through Friday. Our TDD line is (800) 252-9040. Individuals with hearing or speech impairment may use California Relay Service 711 + Metro phone number.