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Safety Tips

Safety is #1

At Metro, safety is a top priority. Therefore, it’s important to review the following safety tips for:

Metro Rail Safety

  • Never run after or next to a moving train.
  • Don’t play near trains or tracks; pushing and shoving can cause accidents.
  • Never climb railroad vehicles or walk on the tracks.
  • Always stand away from the edge of platform.
  • Don’t skate or ride your bike on the platform, stairs or escalators.
  • Hold on to your child when a train approaches.
  • Wait for the vehicle to stop before approaching.
  • Wait for exiting passengers to leave, then board.
  • Watch your step, especially at night or in wet weather.
  • Watch the gap between the platform and train.
  • Take a seat if possible; use handrails/handholds.
  • Don’t lean against train doors; keep hands clear.
  • Be ready to exit when you arrive at your stop.
  • Step away after exiting.

Metro Bus Safety

  • Never run after or next to a moving bus.
  • Don’t play near buses; pushing and shoving can cause accidents.
  • Wait on the sidewalk away from the curb, not in or near the street.
  • When standing, stay behind the yellow line, not on the steps.
  • Hold on to your child when a bus approaches.
  • Wait for the vehicle to stop before approaching.
  • Wait for exiting passengers to leave, then board.
  • Watch your step, especially at night or in wet weather.
  • When using bike racks, always stay in view of the bus operator.
  • Take a seat if possible; use handrails/handholds.
  • Keep all parts of your body inside the bus.
  • Be ready to exit when you arrive at your stop.
  • Exit through rear doors whenever possible.
  • Step away after exiting.
  • If you drop something when exiting, leave it on the ground until the bus drives away.

Bikes on Metro Rail

  • Folded bikes are allowed on the train at any time.
  • There are no restrictions during weekends and holidays.
  • Allow other passengers to exit and enter the train before boarding.
  • If an arriving train is crowded, you must wait for a train with available room. Law enforcement may ask you to wait.
  • While on a train, you must hold onto the bike and kickstand must always be up.
  • Your bike must not block the doorway of the train operator.
  • In an evacuation, leave your bike on the train; do not let it block aisles or doors.
  • In stations, you must use elevators or stairs-not escalators.
  • You cannot ride a bike or other wheeled device on the platform or in the station; walk with your bike.
  • Tandem, 3-wheeled, or fuel-powered bikes are not allowed.
  • Bicyclists under 14 years old must be accompanied by an adult.
  • Failure to obey rules may result in you receiving a citation.

Additional Information

Bikes on Metro Buses

  • Most Metro Buses are equipped with bike racks that hold two bikes. If the rack is full, please wait for the next bus.
  • You are responsible for loading, securing and unloading your bicycle from the rack.
  • Never step into traffic while loading or unloading your bike.
  • Never cross the street in front of the bus - passing traffic cannot see you coming around the bus.
  • If an object rolls under the bus, never try to retrieve it. Tell the operator and wait for the bus to pull away, then retrieve it.
  • Make your bike "rack ready" by removing water bottles, pumps or any loose items that might fall off.
  • Tandem bikes or bikes with motors, solid wheels, large racks, child seats or other attachments are not allowed.
  • Folded bikes can be taken on the bus.

Additional Information