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Outreach

Transit Safety Programs have a three-pronged approach to make a lasting impression on its audience.

Presentations

The Transit Safety Team maintains an ongoing relationship with Los Angeles County school districts to reinforce Metro safety messages through Safety Presentations. In addition, the team reaches out to audiences at senior centers, libraries, recreation centers and businesses.

In classrooms and auditoriums, the Transit Safety Programs Team provides vivid, site-specific presentations, integrating photos and videos of nearby rail and Orange Line crossings. Referencing local stations and their geography, the Transit Safety Team introduces and reviews safety along all Metro alignments. The presentation can range from fifteen minutes to one hour, depending on your needs. Presentations can also be conducted in Spanish.

A question and answer period at the end of each presentation offers an opportunity for dialogue between the presenter and the audience. Transit Safety Team members also share valuable information about Metro’s destinations and fares.

For more information or to schedule a safety presentation, contact Dixie Pattison, Transit Safety Programs, at 213.922.4050 or pattisond@metro.net .

Tours

Metro’s Transit Safety Team leads hands-on safety orientation tours. Interested groups must call three weeks prior to the desired date of the safety tour. Tours are not provided to children under age five. Schools must provide a minimum of one teacher/chaperone per ten students. All tour groups must meet at Metro headquarters at Union Station. Tours are conducted Monday through Friday from 8 a.m. to 3 p.m. and include a day pass to explore the Metro system.

Tours last approximately 90 minutes with an introduction to light and heavy rail. For more information or to schedule a safety tour, contact Dixie Pattison, Transit Safety Programs, at 213.922.4050 or pattisond@metro.net .

Community Events

Transit Safety participates at various community events along Metro Rail alignments. The team provides an information resource table which can include safety tip materials and the opportunity to talk with Transit Safety staff members to answer questions regarding Metro services.

For more information or to schedule a safety presentation, contact Dixie Pattison, Transit Safety Programs, at 213.922.4050 or pattisond@metro.net or complete the online Safety Presentation Request Form.

On the Move Riders Club

Your friends can help you go places.

On the Move Riders Club connects you to new friends who can teach you about going Metro. Learn from peers who know the ins and outs of getting around on public transportation – then take a test ride together. Club activities are tailored to each group, and can range from group sightseeing trips to one-on-one training for outings to the store, to the doctor or anywhere else you want to go.

Robots

Meet the Team

Barbara Burns

Barbara Burns – burnsB@metro.net

Barbara is the Director of Transit Safety Programs. She is responsible for developing and implementing programs to ensuring that the public knows how to utilize Metro safely.

Stacy Yamato

Stacy Yamato-Jasmin – yamatoS@metro.net

Stacy is a Community Relations Manager for the Metro Expo Line. She is responsible for community outreach, including safety presentations, from 7th Street/Metro Station in Downtown LA to Colorado/4th Street Station in Santa Monica.

Valarie Harrison-Boyer

Valarie Harrison-Boyer – harrisonBoyerV@metro.net

Valarie is a Community Relations Manager for the Metro Blue Line. She is responsible for community outreach, including safety presentations, from 7th Street/Metro Station in Downtown LA to Pacific Station in Long Beach.

Jennifer Mendoza-Arndt

Jennifer Mendoza-Arndt – arndtJ@metro.net

Jennifer is a Community Relations Manager for the Gold Line. She is responsible for community outreach, including safety presentations, from Atlantic Station in East Los Angeles to APU/Citrus College Station in Azusa.

Dixie Pattison

Dixie Pattison – pattisond@metro.net

Dixie is the Administrative Analyst for Transit Safety Programs. She supports the team on all projects along with additional administrative duties.

Jacqueline "Jackie" Martinez

Jacqueline “Jackie” Martinez – martinezJa@metro.net

Jackie is a Senior Community Relations Officer for the Tour and Field Trip Program. She is responsible for coordinating and leading Transit Safety Programs tours and Field Trips.

Barbara Rodriguez-Gonzalez

Barbara Rodriguez-Gonzalez – rodriguezB@metro.net

Barbara is an Administrative Intern for the Tour and Filed Trip Program. She assists in coordinating trips for Metro’s Field Trip Program. She also conducts Rail Safety Tours.

Jordan Vann

Jordan Vann – vannJ@metro.net

Jordan is a Communications Coordinator for Transit Safety Programs. She is responsible for community outreach, including safety presentations for Metro’s Gold Line from the Arcadia Station in Arcadia to the APU/Citrus College station in Azusa. She also conducts Rail Safety Tours.

Medford Auguste

Medford Auguste – augusteM@metro.net

Medford is a Communications Coordinator for Transit Safety Programs. He is responsible for community outreach including safety presentations for Metro Blue Line. He also conducts Rail Safety Tours.

Yesica Perez

Yesica Perez – perezY@metro.net

Yesica is a Communications Coordinator for Transit Safety Programs. She is responsible for community outreach including safety presentations for Metro Gold Line from Atlantic Station in East Los Angeles to Highland Park Station in Highland Park. She also conducts Rail Safety Tours.

Jesse Sanchez

Jesse Sanchez – sanchezJesse@metro.net

Jesse is a Communications Coordinator for Transit Safety Programs. He is responsible for outreach including safety presentations for Metro Expo Line. He also conducts Rail Safety Tours and updates Transit Safety’s website.

Lilly Ortiz

Lilly Ortiz – lortiz@mtm-inc.net

Lilly Ortiz is Project Manager for Metro’s On the Move Riders Club. She is responsible for community outreach to older adults and establishing and maintaining travel clubs throughout LA County. Travel clubs are led by volunteers who Lilly is charged with training and providing on-going support.

Ambassador Program

For the past 10 years, Metro has enlisted the aid of retired bus and rail operators to serve as “Rail Safety Ambassadors.” Rail Safety Ambassadors work with Metro’s Transit Safety Education team to encourage the community to adopt safe behaviors; intervening when they observed unsafe behavior; and educating the public about the meaning of warning signs installed at the light rail crossings. In June 2013 Metro’s Safety Ambassador Program was honored with the first ever Gold Award for program innovation at the 2013 American Public Transportation Association (APTA) in Philadelphia.

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