Community Education | Meet the Team

Meet the Team

	Jennifer Mendoza-Arndt is the Director of Transit Safety Program. She is responsible for planning and directing the development of safety programs and outreach for the Metro Rail System. She monitors and evaluates the programs’ participation and consensus building initiatives.		Stacy Yamato-Jasmin is a Community Relations Manager for the Metro Expo Line. She is responsible for community outreach, including safety presentations, from 7th Street/Metro Station in Downtown LA to Colorado/4th Street Station in Santa Monica.
	Valarie Harrison-Boyer is a Community Relations Manager for the Metro Blue Line. She is responsible for community outreach, including safety presentations, from 7th Street/Metro Station in Downtown LA to Pacific Station in Long Beach. She also oversees the Rail Safety Ambassadors.		Jacqueline “Jackie” Martinez is a Community Relations Manager for the Gold Line. She is responsible for community outreach, including safety presentations from Atlantic Station in East Los Angles to APU/Citrus College Station in Azusa.
	Dixie Pattison is the Administrative Analyst for Transit Safety Programs. She supports the team on all projects along with additional administrative duties.		Tania Taylor is a Senior Community Relations Officer for Transit Safety Programs. She is responsible for community outreach, including safety presentations for the Expo Line (Palms station to Downtown Santa Monica station) and the Blue Line stations (Wardlow to 5 ^th Street) and provides support to all other light rail lines and conducts rail safety tours.
	Janet Ouch is a Senior Community Relations Officer for Transit Safety Programs. She is responsible for community outreach, including safety presentations for Gold Line (Fillmore to APU/Citrus College) territory and the Blue Line (Pico to Florence) territory. Janet provides support to all other light rail lines and conducts rail safety tours.		Lilly Ortiz is a Community Relations Officer for Metro’s On the Move Riders Club. She is responsible for community outreach to older adults and establishing and maintaining travel clubs throughout LA County. Lily provides on-going support and training to volunteers who lead Travel Clubs.
	Yesica Perez is a Community Relations Officer for Transit Safety Programs. She is responsible for community outreach, including safety presentations for the Expo Line (LATTC/Ortho Institute station to Culver City station). Yesica provides support to all other light rail lines and conducts rail safety tours.		Jordan Vann is a Communications Coordinator for Transit Safety Programs. She is responsible for community outreach, including safety presentations for the Blue Line (Firestone to Del Amo Station), and assisting with the Rail Safety Ambassadors. Jordan provides support to all other light rail lines and conducts rail safety tours.
	Jesse Sanchez is a Communications Coordinator for Transit Safety Programs. He is responsible for community outreach, including safety presentations for the Gold Line (Atlantic Station to Union Station) territory. Jesse provides support to all other light rail lines and conducts rail safety tours.		Barbara Rodriguez-Gonzalez is an Office Assistant for the Tour and Field Trip Program. She oversees coordinating trips for Metro’s Rails Safety Orientation Tour Program and conducts rails safety tours. She also participates in events along the Blue, Expo, and Gold lines.
	Tatiana Cansino is a Transportation Associate 1 for the Tour and Field Trip Program. She oversees coordinating trips for Metro’s Field Trip Program. She also participates in events along the Blue, Expo, and Gold lines.		Xiomara Solis is a Transportation Associate 1 for the Gold Line (Chinatown Station to South Pasadena station). Xiomara provides support to all other light rail lines and conducts rail safety tours.
	Jacob Lopez is a Transportation Associate 1 for the Blue Line and the On the Move Program. He assists in community outreach to older adults and establishing and maintaining travel clubs throughout LA County. He also assists the Blue line in community outreach including safety presentations and conducts Rail Safety Tours.

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Safety is #1

At Metro, safety is a top priority. Therefore, it’s important to review the following safety tips for:

Metro Rail Safety

Never run after or next to a moving train.

Don’t play near trains or tracks; pushing and shoving can cause accidents.

Never climb railroad vehicles or walk on the tracks.

Always stand away from the edge of platform.

Don’t skate or ride your bike on the platform, stairs or escalators.

Hold on to your child when a train approaches.

Wait for the vehicle to stop before approaching.

Wait for exiting passengers to leave, then board.

Watch your step, especially at night or in wet weather.

Watch the gap between the platform and train.

Take a seat if possible; use handrails/handholds.

Don’t lean against train doors; keep hands clear.

Be ready to exit when you arrive at your stop.

Step away after exiting.

Metro Bus Safety

Never run after or next to a moving bus.

Don’t play near buses; pushing and shoving can cause accidents.

Wait on the sidewalk away from the curb, not in or near the street.

When standing, stay behind the yellow line, not on the steps.

Hold on to your child when a bus approaches.

Wait for the vehicle to stop before approaching.

Wait for exiting passengers to leave, then board.

Watch your step, especially at night or in wet weather.

When using bike racks, always stay in view of the bus operator.

Take a seat if possible; use handrails/handholds.

Keep all parts of your body inside the bus.

Be ready to exit when you arrive at your stop.

Exit through rear doors whenever possible.

Step away after exiting.

If you drop something when exiting, leave it on the ground until the bus drives away.

Bikes on Metro Rail

Folded bikes are allowed on the train at any time.

There are no restrictions during weekends and holidays.

Allow other passengers to exit and enter the train before boarding.

If an arriving train is crowded, you must wait for a train with available room. Law enforcement may ask you to wait.

While on a train, you must hold onto the bike and kickstand must always be up.

Your bike must not block the doorway of the train operator.

In an evacuation, leave your bike on the train; do not let it block aisles or doors.

In stations, you must use elevators or stairs-not escalators.

You cannot ride a bike or other wheeled device on the platform or in the station; walk with your bike.

Tandem, 3-wheeled, or fuel-powered bikes are not allowed.

Bicyclists under 14 years old must be accompanied by an adult.

Failure to obey rules may result in you receiving a citation.

Additional Information

Bikes on Metro Buses

Most Metro Buses are equipped with bike racks that hold two bikes. If the rack is full, please wait for the next bus.

You are responsible for loading, securing and unloading your bicycle from the rack.

Never step into traffic while loading or unloading your bike.

Never cross the street in front of the bus - passing traffic cannot see you coming around the bus.

If an object rolls under the bus, never try to retrieve it. Tell the operator and wait for the bus to pull away, then retrieve it.

Make your bike "rack ready" by removing water bottles, pumps or any loose items that might fall off.

Tandem bikes or bikes with motors, solid wheels, large racks, child seats or other attachments are not allowed.

Folded bikes can be taken on the bus.

Additional Information