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Community Education

Metro’s Community Education (MCE) Team is responsible for increasing transit safety awareness and providing education to residents of Los Angeles County who interact with Metro’s public transportation system through various safety programs. This includes safety on Metro’s rail lines, bus system, and bicycles.

The programs service diverse communities across the county with a strong emphasis in the neighborhoods within a 1.5-mile radius from all Metro at-grade light rail lines. The MCE Team employs a comprehensive community outreach plan that engages schools, community centers, libraries, health institutions and places of worship year-round. In addition, outreach is extended to communities with access to Metro’s transit system.

MCE’s programs enhance transit safety through informative and site-specific presentations, Rail Safety Orientation Tours, participation at community events, deployment of Rail Safety Ambassadors and outreach to the older adult community. Metro’s Community Education team understands the diversity of Los Angeles County and tailors its outreach efforts to achieve effective community engagement.

Metro Community Education Team

Jennifer Arndt
Jennifer Arndt
Community Relations Director
Jaime Arroyo
Jaime Arroyo
Administrative Analyst

Crenshaw Line

Stacy Yamato-Jasmin
Stacy Yamato-Jasmin
Community Relations Manager

Expo Line

Jacqueline Gonzalez
Jacqueline Gonzalez
Community Relations Manager
Brittany Mullins
Brittany Mullins
Principal Community Relations Officer
Jesse Sanchez
Jesse Sanchez
Communications Coordinator

Blue Line

Tania Taylor
Tania Taylor
Community Relations Manager
Nestor Cisneros
Nestor Cisneros
Communications Assistant

Cristina Coria
Cristina Coria
Principal Community Relations Officer

Gold Line

Rich Morallo
Rich Morallo
Community Relations Manager
Carlos Hernandez
Carlos Hernandez
Principal Community Relations Officer
Mark Arroyo
Mark Arroyo
Principal Community Relations Officer

Field Trips & Rail Safety Orientation Tour Programs

Valarie Harrison –Boyer
Valarie Harrison–Boyer
Community Relations Manager
Barbara Gonzalez
Barbara Gonzalez
Communications Coordinator

On the Move Riders Program

Lilly Ortiz
Lilly Ortiz
Community Relations Manager
Brittany Mullins
Brittany Mullins
Principal Community Relations Officer
Carlos Hernandez
Carlos Hernandez
Principal Community Relations Officer

Mark Arroyo
Mark Arroyo
Principal Community Relations Officer

Yesica Perez-Calvillo
Yesica Perez-Calvillo
Community Relations Officer

Nestor Cisneros
Nestor Cisneros
Communications Assistant

Bicycle Education Safety Training Program

Cristina Coria
Cristina Coria
Principal Community Relations Officer

The Metro Community Education (MCE) team maintains an ongoing relationship with Los Angeles County schools within a 0.5 mile radius of all street-running Metro Lines (Crenshaw, Blue, Expo, and Gold) to reinforce Metro safety messages through Safety Presentations. In addition, the team reaches out to audiences at senior centers, libraries, recreation centers and businesses that are within a 1.5 mile radius of light rail lines.

In classrooms and auditoriums, the team provides vivid, site-specific presentations, integrating photos and videos of at grade crossings. Referencing local stations and their geography, the Community Education group introduces and reviews safety concepts along all Metro’s light-rail alignments. The presentation can range from fifteen minutes to one hour, depending on your needs. Presentations can also be conducted in Spanish.

A question and answer period at the end of each presentation offers an opportunity for dialogue between the presenter and the audience. MCE team members also share valuable information about Metro’s destinations and fares.

All safety presentations focus on the following:

  • Rail, Bus, Bike & Pedestrian Safety
  • Rider Etiquette & Code of Conduct
  • TAP

If you cannot see the form below, please go to the form directly .

Metro’s Community Education Team leads hands-on Rail Safety Orientation Tours. Interested groups must first schedule their Rail Safety Presentation prior to going on any trip. Once the presentation has taken place, the teacher will complete an online presentation survey and then proceed to fill out the RSOT request form. All requests must be submitted three weeks prior to the desired date of the safety tour. Please allow up to 3 business days for a MCE representative to confirm your trip. Tours are not provided to children under age five. No strollers are allowed on trips. Schools must provide a minimum of one teacher/chaperone per ten students. Tours are conducted Monday through Friday from 8 a.m. to 3 p.m. Group will receive a Day Pass to explore the Metro system.

Tours last approximately 90 minutes with an introduction to light and heavy rail. For more information or to schedule a tour contact us at 213-922-4080 or email

You can find the Step 1: Survey and Step 2: RSOT Request Form below:

Step 1: RSOT Survey
Step 2: RSOT Request Form

Your friends can help you go places

Metro has formed the On the Move Riders Program (OTMRP) in order to enhance and improve senior mobility throughout LA County. OTMRP provides older adults with transit oriented resources, one-on-one and /or group travel training, informational transit tours and transit safety education. The program establishes clubs of experienced transit users (Travel Buddies) and less experienced riders who travel together to enjoyable destinations using public transit. OTMRP helps initiate activities that can range from sightseeing trips, individual trainings for outings to the store, to medical visits and anywhere else you want to go.

On the Move Riders Program has clubs throughout Los Angeles County. For more information or to start club, contact OTMPR at 213-922-2002 or .

We also have information in the following languages:
中文 Mandarin 한국어 русский

See how these clubs transform and improve the lives of older adults in the video below.

Active Clubs

AARP Chapter 5117 – Crenshaw
For members only
Ahmanson Senior Center
3990 Bill Robertson Lane
Los Angeles, CA 90037
Alhambra Joslyn Adult Center
210 N. Chapel Av
Alhambra, CA 91801
Altadena Senior Center
560 E. Mariposa St
Altadena, CA 91001
Antelope Valley Senior Center
777 W. Jackman St
Lancaster, CA 93534
Burbank Joslyn Adult Center
1301 W. Olive Av
Burbank, CA 91506
Casa Maravilla Service Center
4716 East Cesar E. Chavez Ave.
Los Angeles, CA 90022
Cerritos Senior Center
12340 South St
Cerritos, CA 90703
El Cariso Park
13100 Hubbard St.
Sylmar, CA 91342
Culver City Senior Center
4095 Overland Av
Culver City, CA 90232
Duarte Senior Center
1610 Huntington Dr
Duarte, CA 91010
El Segundo Joslyn Center
339 Sheldon St
El Segundo, CA 90245
ELA Service Center
133 N. Sunol Dr.
LA, CA 90027
Griffith Park Adult Recreation Center
3203 Riverside Dr.
LA, CA 90063
La Fetra Senior Center
116 E. Foothill Bl.
Glendora, CA 91741
LA Gay and Lesbian Center
The Village at Ed Gould Plaza
1125 N. McCadden Pl
Los Angeles, CA  90038
Lawndale Senior Center
14717 S. Burin Av
Lawndale, CA 90260
Long Beach Senior Center
1150 E. 4th St
Long Beach, CA 90802
Metropolitan Baptist Church
2283 N. Fair Oaks Ave.
Altadena, CA 91001
Osher Lifelong Learning Institute at CSUDH
1000 E. Victoria Street
Carson, CA 90747
Pacific Palisades Senior Alliance
Pasadena Senior Center
85 E. Holly St
Pasadena, CA 91103
Potrero Heights Park Community and Senior Center
8051 Arroyo Dr
Montebello, CA 90640
South Pasadena Senior Center
1102 Oxley St
South Pasadena, CA 91030
Watts Seniors
1686 103rd St
LA, CA 90002
Weingart Senior Center
5220 Olivia Ave.
Lakewood, CA 90712

February 2019

October 2017

September 2017

June 2017

May 2017

March 2017

December 2016

September 2016

August 2016

Metro Rail Safety Ambassador Program

Metro Rail Safety Ambassador Program: As part of Metro Community Education’s ongoing safety efforts, retired bus and rail operators from Metro are temporarily employed as Rail Safety Ambassadors (RSAs).  RSAs observe and record behaviors of pedestrians and motorists around grade crossings along Metro’s street-running light rail alignments, distribute safety materials, and explain safe practices to the public when unsafe acts are observed. In June 2013, Metro’s Rail Safety Ambassador Program was honored with the first ever “Gold Award for Program Innovation” at the American Public Transportation Association (APTA) Conference.

Metro Rail Safety Ambassador Program Overview

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