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Community Education

Metro’s Community Education department’s goal is to increase safe ridership through informative, site-specific safety programs. The department addresses rail safety through comprehensive, ongoing programs that focus on the Three E’s of rail safety – Education, Engineering and Enforcement.  Within the Community Education Department, the Transit Safety Program (TSP) conducts safety presentations at schools within a 0.5 mile radius of all streets running Metro Lines (Blue, Expo, and Gold). TSP also conducts presentations to senior centers, recreation centers, and local businesses that are located within a 1.5 mile radius of the light-rail lines.

Our second goal is to assist grades 1-12 students, ride the trains safely. This is done through our rail safety presentations which are then followed by a Rail Safety Orientation Tour at the request of schools or centers. Metro Community Education embeds itself in the community for the life of the line; staff returns to the community and organizations annually.

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TSP’s key safety messages are:

  • Never walk on train tracks
  • Never go around lowered crossing gates
  • Obey all warning signals
  • Look and Listen for trains in both directions
  • Never run to catch the train

Meet the Team

Jennifer Mendoza-Arndt

Jennifer Mendoza-Arndt is the Director of Community Education. She is responsible for planning and directing the development of safety programs and outreach for the Metro Rail System. She monitors and evaluates the programs’ participation and consensus building initiatives.

Stacy Yamato

Stacy Yamato-Jasmin is the Community Relations Manager for the Metro Expo Line and Rail Safety Ambassadors. She is responsible for community outreach including safety presentations, from 7th/Metro Station in DTLA to Colorado/4th Street Station in Santa Monica.

Valarie Harrison-Boyer

Valarie Harrison-Boyer is the Community Relations Manager for the Rail Safety Orientation Tour (RSOT) and Student Field Trip programs. She is responsible for coordinating trips for the RSOT program and conducts rail safety tours. She also participates in events along the Blue, Gold and Expo Line.

Jacqueline "Jackie" Martinez

Jackie Gonzalez is the Community Relations Manager for both the Metro Blue and Gold Line. She is responsible for community outreach, including safety presentations, from 7th/Metro Station in Downtown Los Angeles to Pacific Station in Long Beach for the Blue Line and from Atlantic Station in East Los Angeles to APU/Citrus College Station in Azusa for the Gold Line.

Dixie Pattison

Dixie Pattison is the Administrative Analyst for Community Education. She supports the team on all projects along with additional administrative duties.

Tania Taylor

Tania Taylor is a Senior Community Relations Officer for Community Education.  She is responsible for community outreach, including safety presentations for both the Gold Line and the Blue Line. She also provides support for the On the Move Riders Program Gateway Cities region.

Janet Ouch

Janet Ouch is a Senior Community Relations Officer for Community Education.  She is responsible for community outreach, including safety presentations for both the Gold Line and the Blue Line. Janet provides support to all other light rail lines and conducts rail safety tours.

Lilly Ortiz

Lilly Ortiz is a Community Relations Officer for Metro’s On the Move Riders Program.  She is responsible for community outreach to older adults and establishing and maintaining travel clubs throughout LA County. Lily provides on-going support and training to volunteers who lead Travel Clubs.

Yesica Perez

Yesica Perez is a Senior Community Relations Officer for Community Education.  She is responsible for community outreach, including safety presentations for the Gold, Blue and Expo Lines. Yesica provides support to all other programs and conducts rail safety tours.

Jordan Vann

Jordan Vann is a Senior Community Relations Officer for Community Education.  She is responsible for community outreach, including safety presentations for the Expo Line (Palms station to Downtown Santa Monica station). Jordan provides support to all other light rail lines and conducts rail safety tours. She also provides support for the On the Move Riders Program San Gabriel Valley region.

Jesse Sanchez

Jesse Sanchez is a Community Relations Officer for Community Education.  He is responsible for community outreach, including safety presentations for the Expo Line (LATTC/Ortho Institute station to Culver City station). Jesse provides support to all other light rail lines and conducts rail safety tours.

Barbara Rodriguez-Gonzalez

Barbara Rodriguez-Gonzalez is an Office Assistant for the Tour and Field Trip Program.  She oversees coordinating trips for Metro’s Field Trip Program and conducts rails safety orientation tours. She also participates in events along the Blue, Expo, and Gold lines.

Tatiana Cansino

Tatiana Cansino is a Transportation Associate 1 for Community Education. She is responsible for community outreach, including safety presentations for both the Gold Line and the Blue Line. Tatiana provides support to all other light rail lines and conducts rail safety tours. She also provides support for the On the Move Riders Program.

Xiomara Solis

Xiomara Solis is a Transportation Associate 1 for Community Education. She is responsible for community outreach, including safety presentations for both the Gold Line and the Blue Line. Xiomara provides support to all other light rail lines and conducts rail safety tours.

Jacob Lopez

Jacob Lopez is a Transportation Associate 1 for Community Education’s On the Move Riders Program. He assists in community outreach to older adults and establishes and maintaining travel clubs throughout the South Bay region. He also assists the Blue line in community outreach including safety presentations and conducts Rail Safety Tours.

Rich Morallo is a Community Relations Manager for Community Education. He oversees community outreach to older adults in the West Central region of Los Angeles County. He also assists the Expo line in community outreach including safety presentations and conducts Rail Safety Tours


The Metro Community Education (MCE) team maintains an ongoing relationship with Los Angeles County schools within a 0.5 mile radius of all street-running Metro Lines (Blue, Expo, and Gold) to reinforce Metro safety messages through Safety Presentations. In addition, the team reaches out to audiences at senior centers, libraries, recreation centers and businesses that are within a 1.5 mile radius of light rail lines.

In classrooms and auditoriums, the team provides vivid, site-specific presentations, integrating photos and videos of at grade crossings. Referencing local stations and their geography, the Community Education group introduces and reviews safety concepts along all Metro’s light-rail alignments. The presentation can range from fifteen minutes to one hour, depending on your needs. Presentations can also be conducted in Spanish.

A question and answer period at the end of each presentation offers an opportunity for dialogue between the presenter and the audience. MCE team members also share valuable information about Metro’s destinations and fares.

All safety presentations focus on the following:

  • How to connect to the Metro System
  • Length of alignment
  • Parking lot information
  • Safety at grade-crossings
  • Significance of Rail signs & signals
  • Rail platform safety
  • Rider etiquette
  • How to purchase fares
  • TAP familiarization
  • Safely waiting for buses
  • How to board a bus or rail car
  • Review of Metro’s Code of Conduct

If you cannot see the form below, please go to the form directly .


Metro’s Community Education Team leads hands-on Rail Safety Orientation Tours. Interested groups must first schedule their Rail Safety Presentation prior to going on any trip. Once the presentation has taken place, the teacher will complete an online presentation survey and then proceed to fill out the RSOT request form. All requests must be submitted three weeks prior to the desired date of the safety tour. Please allow up to 3 business days for a MCE representative to confirm trip. Tours are not provided to children under age five. No strollers are allowed on trips. Schools must provide a minimum of one teacher/chaperone per ten students. Tours are conducted Monday through Friday from 8 a.m. to 3 p.m. Group will receive a Day Pass to explore the Metro system.

Tours last approximately 90 minutes with an introduction to light and heavy rail. For more information or to schedule a tour contact us at 213-922-4080 or email TransitSafetyPGM@metro.net

You can find the Step 1: Survey and Step 2: RSOT Request Form below:

Step 1: Presentation Survey
Step 2: RSOT Request Form



Your friends can help you go places

Metro has formed the On the Move Riders Program (OTMRP) in order to enhance and improve senior mobility throughout LA County. OTMRP provides older adults with transit oriented resources, one-on-one and /or group travel training, informational transit tours and transit safety education. The program establishes clubs of experienced transit users (Travel Buddies) and less experienced riders who travel together to enjoyable destinations using public transit. OTMRP helps initiate activities that can range from sightseeing trips, individual trainings for outings to the store, to medical visits and anywhere else you want to go.

On the Move Riders Program has clubs throughout Los Angeles County. For more information or to start club, contact OTMPR at 213-922-2002 or onthemove@metro.net .

We also have information in the following languages:
中文 Mandarin 한국어 русский

See how these clubs transform and improve the lives of older adults in the video below.

Active Clubs

AARP Chapter 5117 – Crenshaw
For members only
Ahmanson Senior Center
3990 Bill Robertson Lane
Los Angeles, CA 90037
213.763.0118
Alhambra Joslyn Adult Center
210 N. Chapel Av
Alhambra, CA 91801
626.570.5056
Altadena Senior Center
560 E. Mariposa St
Altadena, CA 91001
626.798.4971
Antelope Valley Senior Center
777 W. Jackman St
Lancaster, CA 93534
661.726.4400
Burbank Joslyn Adult Center
1301 W. Olive Av
Burbank, CA 91506
818.238.5353
Casa Maravilla Service Center
4716 East Cesar E. Chavez Ave.
Los Angeles, CA 90022
323.260.2804
Cerritos Senior Center
12340 South St
Cerritos, CA 90703
562.916.8561
El Cariso Park
13100 Hubbard St.
Sylmar, CA 91342
818.367.5043
Culver City Senior Center
4095 Overland Av
Culver City, CA 90232
310.253.6700
Duarte Senior Center
1610 Huntington Dr
Duarte, CA 91010
626.357.3513
El Segundo Joslyn Center
339 Sheldon St
El Segundo, CA 90245
310.524.2705
ELA Service Center
133 N. Sunol Dr.
LA, CA 90027
323.260.2801
Griffith Park Adult Recreation Center
3203 Riverside Dr.
LA, CA 90063
323.644.5579
La Fetra Senior Center
116 E. Foothill Bl.
Glendora, CA 91741
626.914.8235
LA Gay and Lesbian Center
The Village at Ed Gould Plaza
1125 N. McCadden Pl
Los Angeles, CA  90038
323.860.7302
Lawndale Senior Center
14717 S. Burin Av
Lawndale, CA 90260
310.973.3276
Long Beach Senior Center
1150 E. 4th St
Long Beach, CA 90802
562.570.3500
Metropolitan Baptist Church
2283 N. Fair Oaks Ave.
Altadena, CA 91001
626.798.8611
Osher Lifelong Learning Institute at CSUDH
1000 E. Victoria Street
Carson, CA 90747
310.243.3208
Pacific Palisades Senior Alliance

palisadesalliance@gmail.com
Pasadena Senior Center
85 E. Holly St
Pasadena, CA 91103
626.685.6703
Potrero Heights Park Community and Senior Center
8051 Arroyo Dr
Montebello, CA 90640
626.927.5430
South Pasadena Senior Center
1102 Oxley St
South Pasadena, CA 91030
626.403.7364
Watts Seniors
1686 103rd St
LA, CA 90002
323.3322.1404
Weingart Senior Center
5220 Olivia Ave.
Lakewood, CA 90712
562.630.6141

October 2017

September 2017

June 2017

May 2017

March 2017

December 2016

September 2016

August 2016

Metro Rail Safety Ambassador Program

Metro Rail Safety Ambassador Program: As part of Metro Community Education’s ongoing safety efforts, retired bus and rail operators from Metro are temporarily employed as Rail Safety Ambassadors (RSAs).  RSAs observe and record behaviors of pedestrians and motorists around grade crossings along Metro’s street-running light rail alignments, distribute safety materials, and explain safe practices to the public when unsafe acts are observed. In June 2013, Metro’s Rail Safety Ambassador Program was honored with the first ever “Gold Award for Program Innovation” at the American Public Transportation Association (APTA) Conference.

Metro Rail Safety Ambassador Program Overview



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