About Metro

Metro is unique among the nation’s transportation agencies. We serve as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work and play within our 1,433-square-mile service area.

Mission:

To provide a world-class transportation system that enhances quality of life for all who live, work and play within LA County.

Vision:

Metro’s vision is composed of three elements:

• Increased prosperity for all by removing mobility barriers;
• Swift and easy mobility throughout LA County, anytime; and
• Accommodating more trips through a variety of high-quality mobility options.
  
  

Values

Safety: We commit to ensure that our employees, passengers and the general public’s safety is always our first consideration.

Service Excellence: We commit to provide safe, clean, reliable, on-time, courteous service for our clients and customers.

Workforce Development: We commit to make Metro a learning organization that attracts, develops, motivates and retains a world-class workforce.

Fiscal Responsibility: We commit to manage every taxpayer and customer-generated dollar as if it were coming from our own pocket.

Innovation and Technology: We commit to actively participate in identifying best practices for continuous improvement.

Sustainability: We commit to reduce, re-use and recycle all internal resources and reduce greenhouse gas emissions.

Integrity: We commit to rely on the professional ethics and honesty of every Metro employee.

Teamwork: We commit to actively blend our individual talents to achieve world-class performance and service.

Core Business Goals

1. Provide high-quality mobility options that enable people to spend less time traveling.

2. Deliver outstanding trip experiences for all users of the transportation system.

3. Enhance communities and lives through mobility and access to opportunity.

4. Transform LA County through regional collaboration and national leadership.

5. Provide responsive, accountable and trustworthy governance within the Metro organization.

For specific figures on Metro ridership, service miles and more, visit facts at a glance .

• 2018 Annual Report to the Community
• 2008-2015 Quality of Life Report
  • Phase II – Technical Appendix
• Short Range Transportation Plan (2014)
• Long Range Transportation Plan (2009)
• Finance and Budget reports

Metro's Organizational Chart

Office of the CEO

Board Appointed Officers

Audit

Reviews, evaluates and reports on the agency’s finances, operations and procedures.

Communications

Oversees Metro's Community Relations, Customer Programs & Services, Customer Relations, Government Relations, Marketing and Public Relations.

Congestion Reduction

Focuses on reducing traffic congestion in Los Angeles County.

Countywide Planning & Development

Administers and coordinates transportation service and infrastructure improvements throughout Los Angeles County.

Finance

Administers Metro's budget and oversees the financial management of its transit-oriented operations and activities.

Human Capital & Development

Responsibilities include the oversight of collective bargaining and contract administration, as well as independent group employee relations issues.

Information & Technology Services

Manages and maintains Metro's extensive internal and external computer and telecommunications network as well as Metro’s application portfolio.

Office of Extraordinary Innovation

Identifies, evaluates, tests and implements leading-edge ideas to improve regional mobility, from public private capital partnerships to new technologies.

Program Management

Provides the engineering and oversight of major construction projects, as well as improvements to Metro rail facilities.

Risk, Safety & Asset Management

Protects public assets by identifying, evaluating and responding to risk exposures.

System Security and Law Enforcement

Oversees the activities of the multi-policing model inclusive of Metro Transit Security Officers and contract security personnel. Metro’s law enforcement model includes the Los Angeles Police Department, Los Angeles County Sheriff’s Department and Long Beach Police Department.

Transit Operations

Provides bus and rail service throughout Los Angeles County via more than 200 bus routes and five rail lines.

Vendor/Contract Management

Develops and maintains professional relationships with those doing business with or desiring to do business with the agency.

Information on Executive Compensation is also publicly available.

View Metro Board of Directors Meetings and Committees

Accessibility Advisory Committee
Metro's Accessibility Advisory Committee (AAC) reviews, comments and provides input on issues relating to Metro accessibility for riders with disabilities.

Advanced Transit Vehicle Consortium
The mission of the Advanced Transit Vehicle Consortium (ATVC) is to encourage the development of advanced transit vehicle technologies, particularly in areas of high capacity transit vehicles, low emission propulsion technologies and advanced composite vehicle structures.

Citizens Advisory Council
The CAC shall consult, obtain and collect public input on matters of interest and concern to the community and will communicate the CAC’s recommendations with respect to such issues to Metro. Issues may also be assigned to the CAC by Metro for its review, comment and recommendation.

Independent Taxpayer Oversight Committees
The Independent Taxpayer Oversight Committees are independent committees formed to monitor and ensure that all tax measure revenue is spent for transportation purposes as specified in ordinances.

• Measure M
• Measure R
• Propositions A and C

Local Service Councils
Metro’s local Service Councils advise on planning and implementation of Metro services in five geographic regions.

• San Fernando Valley Service Council
• Westside/Central  Service Council
• South Bay Service Council
• San Gabriel Valley Service Council
• Gateway Cities Service Council

Metro Policy Advisory Council
The Metro Policy Advisory Council (PAC) has been established to review, comment and provide input on the draft Measure M Master Guidelines (Guidelines), the Long Range Transportation Plan (LRTP), and possibly other work plans and policy areas that the Metro Board may request.

Public Safety Advisory Committee
Metro is establishing a transit Public Safety Advisory Committee (PSAC), which will work to review, comment and provide input on how the agency can re-imagine public safety on its system. The PSAC will work with Metro’s System Security and Law Enforcement Department, Office of Civil Rights, Office for Equity and Race, and the Executive Officer for Customer Experience in developing a community-based approach to policing practices and safety on transit.

Metro Sustainability Council
The mission of the Los Angeles County Metropolitan Transportation Authority (LA Metro) Sustainability Council is to advise LA Metro regarding its sustainability-related activities and projects; and to continually improve sustainability efforts by developing targets, metrics, and strategies to assist LA Metro achieve stated sustainability program goals.

Technical Advisory Committee
The establishment of a Technical Advisory Committee is required by state law dating back to the formation of the Los Angeles County Transportation Commission, predecessor agency to Metro. Since its formal inception in 1977, the TAC has undergone periodic reviews of its membership, functions and responsibilities based upon the changing needs of this agency; however, its function remains relatively unchanged.

• Bus Operations Subcommittee
• Streets and Freeways Subcommittee
• Local Transit Systems Subcommittee
• Transit Demand Management/Air Quality Subcommittee

Transportation Business Advisory Council
Transportation Business Advisory Council (TBAC) is a group of professional business associations representing an array of industries and trades that plays an important role in advocating for small business owners to have increased access to Metro contracting opportunities.

Partner Agencies

Exposition Metro Line Construction Authority Board
The Exposition Metro Line Construction Authority is an independent transportation planning, design and construction agency created by state legislation in 2003.

Metro Gold Line Foothill Extension Construction Authority
The Metro Gold Line Foothill Extension Construction Authority is an independent transportation planning, design and construction agency created in 1998 by the California State Legislature.

Southern California Regional Rail Authority (Metrolink)
Metrolink is governed by the Southern California Regional Rail Authority (SCRRA), a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties. Metrolink trains operate on seven routes across a six-county, 538 route-mile network, which includes a portion of northern San Diego County.

View Metro Board of Directors Meetings and Committees

View Metro Board of Directors Meetings and Committees

Advisory Committees and Service Council Meetings

Metro Service Councils and Advisory Committees meetings are listed below. In addition, we provide links to SCRAA (Metrolink) and various Construction Authorities

March

April

May

June

July

August

September

October

November

December