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Agenda, Accessibility Advisory Committee (AAC)

Thursday, June 14, 2018 – 10:30 AM

One Gateway Plaza 3rd Floor – Gateway Conference Room

1 CALL TO ORDER:
Self-Introductions/Housekeeping Items
10:30 – 10:40 am
Daniel Garcia, Chair Paula Guevara, Metro

2 ACTION:
Approval of May 10, 2018 Meeting Minutes
10:40 – 10:45 am
Daniel Garcia, Chair

3 PRESENTATION:
Service Excellence Awards
10:45 – 10:50 am
Daniel Garcia, Chair

4 INFORMATION:
Response to Committee Concerns
10:50 – 11:10 am
Dan Levy, Metro

5 DISCUSSION:
Review Bylaws
11:10 – 11:25 am
Daniel Garcia, Chair

BREAK
11:25 – 11:35 am

6 INFORMATION:
Membership Renewal (Group B)
11:35 – 11:45 am
Daniel Garcia, Chair

7 INFORMATION:
Selection of the 2018/2019 AAC Steering Committee Nomination Subcommittee
11:45 – 11:55 am
Daniel Garcia, Chair

8 INFORMATION:
Safely Transporting All Riders (STAR) Program
11:55 – 12:10 am
Ozzie Montes, MMP Bryan Galarza, MMP

9 NEW BUSINESS:
Raised Subsequent to the Posting of the Agenda
12:10 – 12:20 pm
Daniel Garcia, Chair

10 PUBLIC COMMENT
12:20 – 12:30 pm Daniel Garcia, Chair (2 minutes per speaker)

11 ADJOURNMENT
12:30 pm Daniel Garcia, Chair

TO REQUEST ACCESSIBILITY ADVISORY COMMITTEE AGENDAS IN ALTERNATIVE FORMATS, PLEASE CALL 213.922.7495. LIVE CAPTION IS PROVIDED AT EVERY COMMITTEE MEETING.

Meeting Minutes for May 10, 2018

Los Angeles County Metropolitan Transportation Authority
Accessibility Advisory Committee

Members in Attendance:

Daniel Garcia (Chair)
Jared Rimer (First Vice-Chair)
Liz Lyons (Second Vice-Chair)
Linda Keeney
John Mavis
Frank Chavez
Ellen Blackman
Tonni Yee-Hemphill
Kathleen Barajas
Victor Dominguez
Mark Panitz
Karen Esquival-Mayes
Kevin Dixon
Edward Williams
Ben Rockwell
Blanca Angulo

Excused:

Cynde Soto
Tina Foafoa
Artemio Ambrosio

Absent:

Christine Leahey

1. Call to order
Chair Daniel Garcia called the meeting to order at 10:30 am. Introductions to all present committee members were made. Committee members were informed that Personal Care Attendants are available to assist them throughout the meeting.

2. ACTION: Approval of March 2018 Meeting Minutes
The minutes from the March 2018 meeting were approved by majority vote.

3. PRESENTATION: Service Excellence Awards
The committee recognized Operator Edward Menendez from Division 8 with a Service Excellence Award for his performance in the field and commitment to serving customers with disabilities. Mr. Menendez and Manager Don McKenzie were present to accept the award.

4. INFORMATION: Election of NextGen Bus Study Representative
The committee elected, by plurality vote, Ben Rockwell to serve on the NextGen bus study committee. The committee, which is composed of representatives from each of Metro’s five service councils, will provide Metro with feedback regarding a reassessment of the bus network. Liz Lyons will attend meetings if Mr. Rockwell is unable.

5. INFORMATION: Update on TAP Wristband Pilot Program
Charles Adams, Senior Director of Tap Technology Systems, joined the committee to receive their feedback regarding the pilot wristband program and talk about the future of the program. Feedback from committee members was overall positive with a few recommendations for stylistic changes to the bands. Mr. Adams explained to the committee that the program would be expanded in the future to include other types of devices like rings and bracelets, and would be made available to all Metro customers.

6. INFORMATION: Metro Strategic Plan (Vision 2028)
Tham Nguyen and Nadine Lee, from the Office of Extraordinary Innovation joined the committee meeting to talk about the Vision 2028 Metro Strategic Plan. Tham explained that all Metro employees are engaged in improving mobility throughout LA County; but silos can occur. The Vision 2028 plan seeks to unite all of the work in an effort to identify high-quality alternatives to solo driving; providing a world class transportation system that enhances the quality of life, of everyone in L.A. County.

MEETING BREAKS AT 11:49 A.M.; MEETING RESUMES AT 11:58 A.M.

7. INFORMATION: LIFE Program
Armineh Saint , Manager of Metro’s fare subsidy Low-Income Fare is Easy (LIFE) program joined the meeting to speak regarding the LIFE program. The LIFE program replaces the former rider relief transportation program and continues it’s mission of providing coupons and discounts to eligible riders. The LIFE program follows HUD’s guidelines regarding fare assistance for low-income riders. One major change to be made is the phasing out of tokens which will be replaced with a TAP based alternative in the near future. The LIFE program will continue and expand the outreach efforts begun by the predecessor program in an effort to ensure that low-income riders have access to transportation.

8. REMEMBERING SHERRILL MARTIN
The committee took some time to remember the life of committee member Sherrill Martin who passed away in November of 2017. Members who knew Sherrill took time to tell stories about her and all present participated in a moment of silence to honor her memory.

9. NEW BUSINESS: Raised Subsequent to the Posting of the Agenda
Liz Lyons publicly thanked Metro for their efforts in relocating a bus stop that was previously, challenging to access for some customers with disabilities. Liz also suggested that Metro find a way to identify service animals by putting a picture of the customer and the service animal on their Access card. Kathleen Barajas wanted to know if there was a way for the Automated Voice Annunciation messages to be turned off by the Operator. She was on a train where the messages where incorrect and they were confusing to her and other passengers. Kathleen also suggested that Metro train Operators to offer the ramp whenever a customer with a walker attempts to board.

10. PUBLIC COMMENT
Catherine George Chu introduced herself along with Carlos Benavides, Chair of the Los Angeles County Commission on Disabilities and explained to the members that she will be attending AAC meetings on behalf of the commission.

11. ADJOURNMENT
Meeting adjourned at 12:38 PM

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