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Accessibility Advisory Committee (AAC) - February 2017 Agenda and January 2017 Minutes

Thursday, February 9, 2017 – 10:30 AM

AGENDA

Accessibility Advisory Committee (AAC)
One Gateway Plaza
3 rd Floor – Gateway Conference Room

1. CALL TO ORDER: Self-Introductions/Housekeeping Items

10:30 – 10:35 am
Ellen Blackman, Chair

2. ACTION: Approval of January 12, 2017 Meeting Minutes

10:35 – 10:40 am
Ellen Blackman, Chair

3. PRESENTATION: Service Excellence Awards

10:40 – 10:50 am
Ellen Blackman, Chair

4. INFORMATION: Division 5 Presentation

10:50 – 11:10 am
Regina Bird, Metro

5. INFORMATION : Metro Strategic Plan

11:10 – 11:30 am
Tham Nguyen, Metro

6. INFORMATION: Automatic Voice Annunciation (AVA) System Information

11:30 – 12:00
Al Martinez, Metro
Steve Rank, Metro

7. NEW BUSINESS: Raised Subsequent to the Posting of the Agenda

12:00 – 12:15 pm
Ellen Blackman, Chair

8. PUBLIC COMMENT

12:15 – 12:30 pm
Ellen Blackman, Chair
(2 minutes per speaker)

9. ADJOURNMENT

12:30 pm
Ellen Blackman, Chair

TO REQUEST ACCESSIBILITY ADVISORY COMMITTEE AGENDAS IN ALTERNATIVE FORMATS, PLEASE CALL 213.922.6919. LIVE CAPTION IS PROVIDED AT EVERY COMMITTEE MEETING.

Meeting Minutes for January 12, 2017

Los Angeles County Metropolitan Transportation Authority Accessibility Advisory Committee

Members in Attendance:

Ellen Blackman
Daniel Garcia
Frank Chavez
Kevin Dixon
Karen Esquival-Mayes
Tonni Yee-Hemphill
Linda Keeney
Christine Leahy
Sherril Martin
John Mavis
Mark Panitz
Jared Rimer
Cynde Soto
Victor Dominquez
Elizabeth Lyons

Excused:

Artemio Ambrosio
Ben Rockwell
Mary Helen Cruz
Blanca Angulo
Jeremy Congden
Edward Williams

Absent:

Angela Nwokike

1. Call To Order

Chair Ellen Blackman called the meeting to order at 10:32 am.

2. Action: Approval of January 12, 2017 minutes

Daniel Garcia motioned to approve the minutes from the October meeting. Frank Chavez seconded the motion. Minutes were unanimously approved.

3. Presentation of Metro Service Excellence Award.

The presentation of the Metro Service Excellence Awards was postponed until the February meeting.

4. INFORMATION: Metro’s Website Improvements and New Features

Lan-Chi Lam, Metro’s Director of Communications with Metro, introduced the proposed new Metro website. The website includes an updated layout, extended language support, updated trip planner functionality, schedules, alerts, and updated accessibility features. Lan-Chi provided a live demo of the functionality of these features. She answered questions and took recommendations from the committee members regarding alerts, extended language support, and gathering feedback.

5. INFORMATION : Mystery Rider Program

Armando Roman, Accessibility Analyst at Metro, presented the details of the Mystery Rider Program survey. Armando described each of the six sections that make up the survey and the contents of each section. Armando then explained that the survey is currently under review and presented details regarding the proposed adjustments to the survey and how the changes would improve the data collection process used by Metro to provide better service to its customers.

6. NEW BUSINESS: Raised Subsequent to the Posting of the Agenda

Chair Ellen Blackman raised the question of how Metro’s Measure M funds would be distributed; as there was mention of funding going towards programs that impact older adults and people with disabilities. Ellen relayed to the committee that an advisory council will be formed to review draft guidelines on Measure M and provide recommendations. She asked that Accessibility Unit staff inform members of upcoming meetings.

Mark Panitz was pleased to see that many shelters, including the shelter at a stop that he frequents, have been updated to include NextTrip signs, Wi-fi, and USB charging stations for electronic devices.

Daniel Garcia would like to see a presentation from Metro regarding how the allocation of funds received from the passing of Measure M will be distributed into different areas and how that will impact accessibility.

Toni Yee-Hemphill commended Metro on its service and the professionalism of the Bus Operators.

7. PUBLIC COMMENT

No public comments were made during this meeting.

8. ADJOURNMENT

The meeting was adjourned at 12:22 p.m. by Ellen Blackman.

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