Skip to Content
Search

AAC Agenda - Thursday, January 8, 2015

Accessibility Advisory Committee (AAC)
One Gateway Plaza
3 rd Floor – Gateway Conference Room

1.

CALL TO ORDER: Self-Introductions/Housekeeping Items

10:30 – 10:35 am Ben Rockwell, Chair

2.

ACTION: Approval of November 13, 2014 Minutes

10:35 – 10:40 am Ben Rockwell, Chair

3.

PRESENTATION: Metro Service Excellence Award

10:40 – 10:50 am Ben Rockwell, Chair

4.

PRESENTATION: Metro Customer Comment/Complaint Process

10:50 – 11:10 am
Anthony Roman, Metro Steve Phillips, Metro

5.

PRESENTATION: Access Services Travel Training Program

11:10 – 11:30 am Eric Haack, Access Services

6.

PRESENTATION: Metro Mystery Rider Program – Quarterly Report and Update

11:30 – 11:45 am Yvonne Price, Metro

7.

PRESENTATION: Metro Marketing/Informational Pieces for Customers with Disabilities

11:45 am – 12:00 pm Yvonne Price, Metro

8.

REPORT: ADA Compliance Update

12:00 – 12:05 pm
Jess Segovia, Metro Giovanna Gogreve, Metro

9.

NEW BUSINESS: Raised Subsequent to the Posting of the Agenda

12:05 – 12:15 pm Ben Rockwell, Chair

10.

PUBLIC COMMENT

12:15 – 12:30 pm Ben Rockwell, Chair

11.

ADJOURNMENT

12:30 pm
Ben Rockwell, Chair

AAC AGENDAS ARE AVAILABLE IN ALTERNATIVE FORMATS UPON REQUEST; PLEASE CALL 213.922.2835 OR 213.922.7495. LIVE CAPTION IS PROVIDED AT EVERY ACCESSIBILITY ADVISORY COMMITTEE MEETING

Share this page on
Advertisement
Close Search Window

Search metro.net, The Source, and El Pasajero