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May 9, 2019 - Accessibility Advisory Committee (AAC) Agenda

Thursday, May 9, 2019 – 10:30 AM

AGENDA

Accessibility Advisory Committee (AAC)

One Gateway Plaza
3 rd Floor – Union Station Conference Room

1

CALL TO ORDER:
Member and Staff Introductions
Housekeeping Items

10:30 – 10:40 am
Frank Chavez, Chair

2

ACTION: Approval of March 14, 2019 Meeting Minutes

10:40 – 10:45 am
Frank Chavez, Chair

3

PRESENTATION:
Service Excellence Awards

10:45 – 10:50 am
Frank Chavez, Chair

4

PRESENTATION: Customer Safety on Metro Rail

10:50 – 11:10 am
Raymond Manujano, Metro

5

PRESENTATION:
Update on Link US Project

11:10 – 11:30 am
Kunle Ogunrinde, Metro

BREAK

11:30 – 11:40 am

6

PRESENTATION: Wayfindr Update

11:40 am – 12:00 pm
Armando Roman, Metro

7

NEW BUSINESS: Raised Subsequent to the Posting of the Agenda

12:00 – 12:15 pm
Frank Chavez, Chair

8

PUBLIC COMMENT

12:15 – 12:30 pm
Frank Chavez, Chair
(2 minutes per speaker)

9

ADJOURNMENT

12:30 pm
Frank Chavez, Chair


TO REQUEST ACCESSIBILITY ADVISORY COMMITTEE AGENDAS IN ALTERNATIVE FORMATS, PLEASE CALL
213.922.4067. LIVE CAPTION IS PROVIDED AT EVERY COMMITTEE MEETING.

Meeting Minutes for March 14, 2019

Los Angeles County Metropolitan Transportation Authority Accessibility Advisory Committee

Members in Attendance:

Frank Chavez (Chair)
Cynde Soto (First Vice-Chair)
Kathleen Barajas (Second Vice-Chair)
Jared Rimer
Mark Panitz
Karen Esquival-Mayes
Kevin Dixon
Victor Dominguez
Tina Foafoa
Linda Keeney
John Mavis
Ben Rockwell
Tonni Yee-Hemphill
Liz Lyons

Excused:

Artemio Ambrosio
Patrick Burke
Blanca Angulo

Absent:

Christine Leahey
Laura Parra
Ellen Blackman

1.  CALL TO ORDER

Chairperson Frank Chavez called the meeting to order at 10:31 am, followed by a welcome and introductions. Committee members were informed of the conduct expectations and that personal care attendants are available to assist throughout the meeting.

2. ACTION: Approval of February 2019 Minutes

The minutes from the February 2019 meeting were approved by majority vote.

3. PRESENTATION: Service Excellence Awards

The Accessibility Advisory Committee presented Service Excellence Awards to Operators Janayre Bertrand, Kenya Smith, and LaRaine Weatherspoon from Operations Central Instruction. Janayre, Kenya, and LaRaine attended Abilities Expo 2019 along with Metro’s Office of Civil Rights and assisted in staffing the information table at the event.

4. PRESENTATION: Via App

Emma Huang from Metro presented to the committee about a new ride sharing endeavor that Metro is undertaking in partnership with a private entity named Via. Ms. Huang explained to the committee how the program would work for users, pricing, accessibility, and the timeline for deployment of services. The service would allow Metro customers to utilize a ride sharing service to allow them to complete the first and/or last mile/s of their trip.

5. PRESENTATION: Metro New Blue Line

Ayda Safei and Carlos Valdez from the Community Relations department at Metro joined the committee meeting to give an update regarding the upgrades being made to the blue line. Improvement efforts began on January 26, 2019 and will continue through September 2019; shuttle buses have replaced trains along the blue line where stations have been affected by construction. Adjustments to shuttle scheduling and vehicles have been made in accordance with requests from customers using the replacement service. If any other suggestions arise, they should be relayed to the team coordinating the shuttle service.

MEETING BREAKS AT 11:05 A.M.; MEETING RESUMES AT 11:14 A.M.

6. PRESENTATION: 2019 Draft Participation Plan

Michael Cortez, Community Relations Manager at LA Metro, for the Central Los Angeles area joined the meeting to discuss the 2019 draft participation plan. Mr. Cortez explained that every three years the Federal Transit Administration requires that Metro issue a Public Participation Plan as part of its title VI program update.

The plan is also responsive to the FTA request which states that Metro must incorporate environmental justice principles into plans, projects and activities that receive funding from the FTA. The public participation plan is the foundation of how Metro approaches outreach to the community. Three major changes to the current version of the plan include an incorporation of equity platform framework, changes to department structures such as Community Relations, and sponsoring case studies to examine the efficacy of current outreach efforts.  To provide public comment regarding the plan, Customers can email communityrelations@Metro.net .

7. Presentation: Title VI Update

Dan Levy, Chief of the Office of Civil Rights at Metro addressed the committee regarding the Title VI update which is currently underway as part of the Public Participation plan. Dan explained disparate treatment, disparate impact, disproportionate burden and how they can impact communities which Metro serves to the committee. Dan also explained that Metro is looking at ways to mitigate or ease any burdens that may be created by decisions made by the agency. Any time there is a change made to policy, fare or service, the potential impacts must be analyzed ahead of time to prevent or mitigate any disparate impacts or disproportionate burdens. This does not apply to short-term fare changes, experimental fares, or temporary detours. If analysis is done and it is determined that there is a disparate impact, Metro has to go to the board and explain why there is a substantial legitimate justification for the change and why there is no alternative that is less discriminatory. The board would then decide on whether or not to grant an exemption.

8. Information: Wayfindr Project Update

Armando Roman, from the Office of Civil Rights at Metro, addressed the committee regarding the progress with the Wayfindr project. Armando relayed to the committee the background of the project, goals, and status of current implementation. As of March 2019, the route for the Wayfindr trial has been installed and the mapping completed. A trial with live participants will begin mid-April and continue for three weeks. AAC members are encouraged to sign up to test the system and complete the trial route.

9. New Business

No new business

10. Public Comment

Liz Lyons pointed out to the committee that the button which opens the front doors to the One Gateway Plaza building was not working.

Tonni Yee Hemphill commented that she has come across several nexttrip signs that were not functioning.

11. Adjournment

Meeting adjourned at 12:05 PM

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