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March 14, 2019 - Accessibility Advisory Committee (AAC) Agenda

Thursday, March 14, 2019 – 10:30 AM                                                                                               AGENDA

Accessibility Advisory Committee (AAC)
One Gateway Plaza
3rd Floor – Union Station Conference Room

1

CALL TO ORDER:
Member and Staff Introductions Housekeeping Items

10:30 – 10:40 am
Frank Chavez, Chair

2

ACTION: Approval of February 14, 2019 Meeting Minutes

10:40 – 10:45 am
Frank Chavez, Chair

3

PRESENTATION: Service Excellence Awards

10:45 – 10:50 am
Frank Chavez, Chair

4

PRESENTATION : Via App

10:50 – 11:10 am
Emma Huang, Metro

5

PRESENTATION: Metro New
Blue Line

11:10 – 11:30 am
Ayda Safaei, Metro

BREAK

11:30 – 11:40 am

6

PRESENTATION : 2019 Draft
Public Participation Plan

11:40 – 11:50 am
Michael Cortez, Metro

7

PRESENTATION: Title VI Update

11:50 am – 12:10 pm
Dan Levy, Metro

8

INFORMATION: Wayfindr Project Update

12:10 pm – 12:15 pm
Armando Roman, Metro

9

NEW BUSINESS: Raised
Subsequent to the Posting of the Agenda

12:15 – 12:20 pm
Frank Chavez, Chair

10

PUBLIC COMMENT

12:20 – 12:30 pm
Frank Chavez, Chair
(2 minutes per speaker)

11

ADJOURNMENT

12:30 pm
Frank Chavez, Chair


TO
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Meeting Minutes for February 14, 2019

Los Angeles County Metropolitan Transportation Authority Accessibility Advisory Committee

Members in Attendance:

Frank Chavez (Chair)
Cynde Soto (First Vice-Chair)
Blanca Angulo
Jared Rimer
Ellen Blackman
Mark Panitz
Karen Esquival-Mayes
Kevin Dixon
Victor Dominguez
Tina Foafoa
Linda Keeney
John Mavis
Ben Rockwell

Excused:

Kathleen Barajas (Second Vice-Chair)
Liz Lyons
Tonni Yee-Hemphill
Artemio Ambrosio
Patrick Burke

Absent: Christine Leahey
Laura Parra

1.  CALL TO ORDER
Chairperson Frank Chavez called the meeting to order at 10:31 am, followed by a welcome and introductions. Committee members were informed that personal care attendants are available to assist throughout the meeting.

2.  ACTION: Approval of September, November, and December 2018 Minutes

The minutes from the September, October, and November 2018 meetings were approved by majority vote.

3.  PRESENTATION: Service Excellence Awards

The Accessibility Advisory Committee presented Service Excellence Awards to Operators Wilfred Brooks and Mia Carter from Division 1. Both Operators received commendations for clean rides via the Mystery Rider Program.

4.  PRESENTATION: Proposed New Accessibility Advisory Committee Application

Armando Roman from Metro introduced the new Application for applying for membership to the AAC. The updated application includes the addition of new questions which seek to better understand the applicant’s strengths and motivations for joining the committee.

5.  PRESENTATION: Wheelchair Securement Finale and Accessibility Awards Video

Armando Roman from Metro introduced the wheelchair securement finale competition and accessibility awards video to the committee. The video detailed the final wheelchair securement competition event which brought together Operators from all of the regular Operating Divisions at Metro to compete for recognition as the best performer in securing customers in wheelchairs aboard Metro buses. The winner for 2018 was Woody Thomas from Division 2 with Aubrey McGlory from Division 7 in second place and Gilbert Loera from Division 10 in third.

MEETING BREAKS AT 11:05 A.M.; MEETING RESUMES AT 11:14 A.M.

6. PRESENTATION: Section 5310 Working Group Recommendations

Ruben Flores and Ann Cervantes from LA Metro joined the committee to discuss the progress of the 5310 Working Group. Members of the working group, including Ellen Blackman, representative from the LA Metro AAC, provided feedback and input to the committee which allowed them to develop and finalize a solicitation and application. The current iteration of the grants would keep the allocation of funds for the upcoming solicitation the same as in previous years.

One change for the committee to approve details fund award limits, with new limits allowing for up to 1.2 million for capital projects down from 1.5 million. This change was proposed in order to maximize the amount of awards. The committee voted to approve the recommendation of the new limits as proposed by the working group.

7.  INFORMATION: Aging and Disability Transportation Network Report

Neal Richman from the Aging and Disability Transportation Network as and Cynde Soto, member of the Accessibility

Advisory Committee and Communities Actively Living Independent and Free (CALIF) addressed the present members regarding the work currently being undertaken by the network. This work includes partnering with organizations such as Westside Center for Independent Living and Move LA as well as City Supervisor Sheila Kuehls office to ensure that the work being undertaken by the network is impactful. The network is also currently working on coordinating an annual accessibility report from Metro that would detail the inventory of accessibility related programs at Metro as well as metrics and indicators to track the responsiveness of the agency. The network seeks to reach residents of Los Angeles County that find themselves far away from the services they need to live independently. AAC members are requested to recommend organizations for membership to the network which they feel provide valuable services to people with disabilities in the Los Angeles area.

8.  Presentation: “Riding Bus and Rail with Metro Manners”

Anna Chen from Metro’s Public Relations department joined the meeting to discuss the Metro manners initiative. This endeavor sought to promote good behavior among Metro riders by addressing the topic of courtesy via engaging public service announcements. Anna showed the committee two videos, one starring Danny Trejo and a second starring Anna Akana as Metro’s Superkind character. Paula Guevara from Metro mentioned that the committee had requested information regarding a possible campaign of public service announcements geared towards bolstering sensitivity towards people with disabilities. Anna would be the person to communicate with regarding a similar venture with the Office of Civil Rights.

9.  New Business

Tina Foafoa commented that some Operators are denying her the use of the ramp on the bus. Several other committee members relayed similar experiences that they had on Metro buses. Metro staff recommended that customers experiencing Operators who do not want to deploy the ramp should note the bus number, Operator ID number, day, date, and route and relay that information to Customer Service. Operators are mandated by policy to deploy the ramp for customers who request it regardless of ability.

Mark Panitz relayed to the group that he has had his access services drop off not be allowed up to the drop off point at Patsouaras Plaza. Metro representatives will work with security to ensure that everyone is clear on the Access pick up point.

10.     Public Comment

No Public Comment

11.     Adjournment

Meeting adjourned at 12:44 PM

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