How to Load a TAP Card
There are four convenient ways to load a pass or stored value onto your TAP card:
- Go to a Metro Customer Center or any where TAP is sold.
- Use a ticket vending machine at a Metro Rail or Metro Orange Line station; see step-by-step instructions below.
- Buy online at taptogo.net or by phone at 1.866.TAPTOGO. Passes loaded this way must be purchased at least 48 hours (two days) in advance of use. When buying online or by phone, you can also take advantage of TAP’s Autoload feature, which automatically loads your 30-Day pass or stored value.
- Load your card when boarding a Metro bus (Day Pass only). Please see step-by-step instructions below. Day Passes loaded onboard will be valid immediately.
How to ride with TAP
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Metro Reduced Fare Office:
213.680.0054
Monday – Friday 8 am to 4 pm
Failure to load a valid pass on your card or tap the farebox or validator before boarding could result in a $250 fine.
