Home > News & Media Now > Live Chat


Live Chat




Live Chat Transcript

Stephanie Wiggins

Stephanie Wiggins
Executive Officer
Metro Congestion Reduction Demonstration Initiative
Live Chat on ExpressLanes
Noon to 1 p.m., Friday, Nov. 2, 2012
at metro.net

Topic - Countdown to I-110 ExpressLanes Nov. 10 Opening

In anticipation of the launch of Metro's ExpressLanes project Nov. 10 on the I-110 Harbor freeway and early next year on the I-10 San Bernardino freeway, Metro will hold an interactive Live Chat at metro.net at noon Friday, Nov. 2 to answer questions and hear comments.

Please join our special guest Stephanie Wiggins, Executive Officer of the Metro Congestion Reduction Demonstration Initiative to discuss this project.

L.A. has some of the worst traffic congestion on the planet. We believe Metro's ExpressLanes project, starting Nov. 10, will reduce some of that traffic by providing more choices for commuters.

Metro ExpressLanes is a one-year demonstration along the I-110 and the I-10 freeways that will turn the HOV (High Occupancy Vehicle) lanes into HOT (High Occupancy Toll) lanes that allow solo drivers to use the carpool lanes by paying a toll.

But you must open a FasTrak® account and get a transponder to travel in the HOT lanes. Do you have yours yet?

On Nov. 10, 11 miles of HOV lanes on the I-110 Harbor Freeway (between Adams Boulevard and the 91 freeway) will be transformed into HOT lanes. Carpools and vanpools will not be charged a toll to use the lanes but must open a FasTrak® account and have a transponder. This will be the first time that solo drivers are allowed to use the ExpressLanes but they will be charged a toll. (General purpose lanes will continue to be toll free.)

Early in 2013, 14 miles of HOV lanes on the I-10 San Bernardino Freeway (between Alameda Street and the 605) will be transformed into HOT lanes. And again, only drivers with transponders will be able to use the lanes.

Send me your comments, questions and concerns (advance questions can be submitted now, on the right side of this page) and I will respond from noon to 1 p.m., Friday, Nov. 2. ExpressLanes are helping to ease congestion in many other parts of the U.S. and the world. We're sure they will help us here.

Looking forward to speaking with you soon.

Stephanie Wiggins
Metro Congestion Reduction Demonstration Initiative

Welcome to Metro Interactive Chat

Metro chat sessions are your chance to post questions and comments directly to Metro.

Our guests answer as many questions as possible during each one-hour session. Time may not allow guests to answer all questions. When this is true, guests will answer the most frequently asked questions.

Since chats are meant as discussion of a specific topic, please limit your questions or comments to that topic. And note that Metro moderators retain control over chats and choose the most relevant questions and that guests can decline to answer questions. Metro is not responsible for content posted by third parties.

Also, please note that this forum is not the place to submit specific customer service inquiries or comments, such as reporting a late bus, commending an operator or requesting service information. For such matters, please use the online customer comment form so that your question or concern can be properly addressed.

  • You can post messages in advance of coming sessions and live during each one-hour session. Replies to questions and comments posted in advance will not be posted until during the session itself.
  • If you have questions or comments about the chat sessions themselves, please submit them to livechat@metro.net

Rules for Participation

Metro does not allow comments to be posted directly to the web. Your comment will be held until approved for viewing. Comment posters are responsible for the opinions they express and the accuracy of the information they provide.

We will not post:

  • Potentially libelous statements or damaging innuendo
  • Obscene, explicit or racist language
  • Personal attacks, insults or threats
  • Commercial product promotions, including web site addresses
  • Comments unrelated to the discussion

Showing the latest posts relating to: expo

Expo Line Phase 2 construction notice: Venice Boulevard median reconstruction begins June 23

Posted by Steve Hymon on June 18, 2013 7:55 am
Click above to see larger.

Art of Transit: Expo Phase 2 edition

Posted by Steve Hymon on June 13, 2013 10:32 am
  Photo by Expo Line Fan, via submission The station platform begins to take shape at Olympic/26th Street in Santa Monica; this is the platform that will be adjacent to Bergamot Station. For ...

Go Expo to celebrate NHM’s centennial

Posted by Anna Chen on June 3, 2013 2:22 pm
The Natural History Museum may be 100 years old this year, but it has never looked younger. It has undergone some serious renovations over the years, and this weekend the NHM will be unveiling the ...

Expo Line construction notice: utility relocation work on Bundy Drive continues today

Posted by Steve Hymon on June 3, 2013 12:29 pm

Los Angeles Planning Department to hold two community workshops later this week on zoning plans for areas around Expo Line stations

Posted by Steve Hymon on May 28, 2013 2:29 pm
Click above to visit the Los Angeles Planning Department’s website detailing the ongoing process to develop zoning plans near transit stations for both the Expo and Crenshaw/LAX Lines. The city ...

Construction notice: westbound National Boulevard closures next week for Expo Line phase 2 work

Posted by Steve Hymon on May 24, 2013 2:48 pm

The cause of this morning’s Blue/Expo Line delays

Posted by Anna Chen on May 23, 2013 4:23 pm
There were delays on the Blue Line and Expo Line this morning when a car made a left turn directly into the path of an outbound train on Flower Street. The result? Photo: Metro Trains always move ...

A pair of nice views of new Expo Line bridges

Posted by Steve Hymon on May 17, 2013 3:16 pm
Photos by Expo Line Fan, via submission A couple of nice views of the work-in-progress bridges. The top is the new bridge that will be adjacent to the Palms station. The bottom photo shows the ...

Expo Line phase 2 construction notice: work on Colorado Avenue in Santa Monica

Posted by Steve Hymon on May 17, 2013 11:51 am

Expo Line Phase 2 construction notice: utility relocations on Bundy Drive begin Monday

Posted by Steve Hymon on May 9, 2013 12:53 pm




For viewing MS Word, Powerpoint, and Excel documents - Download Adobe Acrobat Reader (free) or use Google Docs Reader (online)

TRANSIT INFO: 323.GO.METRO (323.466.3876) STAY CONNECTED: