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Customer Comment Form

Thank you for taking time to share your experience aboard Metro Bus or Rail with us. Your input helps us provide better service. Your report will be reviewed by Customer Relations staff and given appropriate management follow-up.

If your comments are lengthy or complex, we urge you to use e-mail rather than this form or to contact a Metro Passenger Relations Representative at 213.922.6235 or 1.800.464.2111.

Please Note
Use this form only to report your actual experiences using Metro's services. If you have a suggestion, opinion or other comments, or want to request timetables, maps or brochures, e-mail us.

* Indicates required information

Contact Information

Mr. Mrs. Ms.
First Name*	Last Name*	Email Address*
Daytime Telephone	Evening Telephone
Street Address (street or P.O. Box information)*		City	State

Incident Information

Date of Incident*	Time of Incident*
Boarding location (intersection or description of location)
Destination (or direction of travel)
Metro Bus Line (up to 3 numbers)
Metro Rail Line
If Available...
Operator Badge Number	Bus or Rail Car Number
Operator Description (100 characters maximum)
Describe what happened (2,000 characters maximum)