Safety & Security

General Safety

• Never run after or next to a moving bus or train.
• Don’t play near buses, trains or tracks; pushing and shoving can cause accidents.
• Hold on to your child when a train or bus approaches.
• Wait for the vehicle to stop before approaching.
• Wait for exiting passengers to leave, then board.
• Watch your step, especially at night or in wet weather.
• Take a seat if possible; use handrails/handholds.
• Be ready to exit when you arrive at your stop.
• Step away after exiting.

Bus Tips

Printable (57KB, PDF) | Versión en español (42KB, PDF)

• Wait on the sidewalk away from the curb, not in or near the street.
• When using bike racks, always stay in view of the bus operator.
• When standing, stay behind the yellow line, not on the steps.
• Keep all parts of your body inside the bus.
• Exit through rear doors whenever possible.
• If you drop something when exiting, leave it on the ground until the bus drives away.

Rail Tips

Printable (1MB, PDF) | Versión en español (1MB, PDF)

• Always stand away from the edge of platform.
• Don’t skate or ride your bike on the platform, stairs or escalators.
• Watch the gap between the platform and train.
• Don’t lean against train doors; keep hands clear.
• Never climb railroad vehicles or walk on the tracks.

Boarding the Train

• Stand back from the platform edge while
  waiting for your train.
• Wait for exiting passengers to leave
  before boarding.
• Watch out for the gap between the
  platform and the train.
• Once inside, take a seat if possible.

Getting off the Train

• Be ready to exit when your stop
  is approaching.
• Be sure to take all your belongings
  with you.
• Watch your step as you exit the train.

Boarding the Bus

• Arrive at your bus stop five to ten minutes early. Wait on the sidewalk by the bus sign, away from the curb.
• Check the headsign above the windshield of the bus for the route number and destination. Make sure to check the headsign just before boarding since buses may sometimes change routes.
• Signal the operator to stop for you by waving. Wait until the bus comes to a complete stop and the door opens all the way before boarding.

Getting off the Bus

• Watch for your destination. If you are not familiar with the area, ask the operator to call out your street.
• About one block before your stop, signal the operator to let you off. Press the rubber strip or pull the cord located between the windows to activate the buzzer.
• Whenever possible, please exit using the rear door. This speeds the boarding of new passengers.
• Finally, check to be sure you have all your belongings with you — and don’t forget your bike if you used the bike rack!

Your security is Metro’s top priority. We take every precaution to keep your trip safe. But the real eyes and ears of the system are YOU. Here’s how you can help:

Be aware - If someone riding near you forgets a personal item, remind them to take it along.

Be informed - Know the location of emergency phones and memorize the Metro Sheriff’s Hotline: 888.950.SAFE (7233).

Be alert - Report any suspicious behavior, persons in unauthorized areas or unattended packages to Metro or Sheriff’s personnel immediately.

Transit Education Programs have reached 16.5 million people in FY09 with presentations, tours, participation in events and community outreach.

Please visit our Transit Education Programs & Safety website for more information on Metro's Transit Education program.