Rail Accessibility

Rail Riding Tips

Wheelchair on Metro Rail

All Metro Rail lines are accessible to persons in wheelchairs. Every station has either a walkway/ramp or elevator from the street level to the boarding platforms. In the event the elevator at the station where you want to board is out of order, you may take a bus to the next station free of charge.

1. Boarding and exiting the train – It is recommended, but not required, that persons in wheelchairs back into and out of rail cars to avoid encountering problems with the gap between the platform and the rail car. Each rail car can accommodate two to four wheelchair patrons. The door nearest the designated wheelchair location will display the blue universal wheelchair symbol. If you cannot use the area designated for wheelchairs, position yourself to avoid blocking the doors. Please do not block the train operator’s cab door.
2. Securement on the train – There are no securement devices on rail cars. Passengers using mobility devices such as a wheelchair should use one of the handholds inside the rail cars and set the brakes or turn off the power on their chairs while riding the systems.
3. Turnstiles – Many station entrances have turnstiles which provide a point for validating TAP cards. Please use the entrance designated for persons with disabilities for wheelchairs and oversize items at all such stations, located on the left side of the bank of turnstiles and marked with the blue universal wheelchair symbol.

Accommodations for Riders with Vision Impairments

• Braille and tactile signs are posted at station entrances to identify the station. Additional signs are posted on the sides of stairs and escalators adjacent to the platform in all subway stations to indicate the direction the train is traveling at that platform.
• Care should be taken when approaching the edge of the platform. Truncated domes to alert passengers with visual impairments are installed on all platform edges. In addition, flexible yellow warning poles are installed on platforms to provide barriers that block the gap between rail cars when trains are in the station.

General rail riding tips