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Overview


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Metro strives to ensure that its services (including over 200 bus and rail routes) are fully accessible to all of our customers, including those with disabilities. To further assist those with visual impairments, Metro provides Braille-encoded and large type “Metro Flash Books” for signaling the correct bus. For more information please call 213.922.7023.

Metro is also the primary funding source for Access Services Incorporated, the federally-required ADA paratransit service. This service is offered to individuals whose disabilities prevent them from independently using regular bus or rail service. It is comparable to fixed-route service and offers 24-hours-a-day curb-to-curb service. For more information, please call Access Services Incorporated at 1.800.827.0829.


Metro's Accessibility Advisory Committee (AAC) meets monthly in the Gateway Plaza Conference Room, 3rd floor in the Metro Headquarters building in downtown Los Angeles. Accessibility Advisory Committee Agendas are available in alternative formats upon request; Please Call 213/922-2403 or 213/922-3003. Live captioning provided at every Accessibility Advisory Committee Meeting.

 



Wheelchair Accessibility Report FY12 Quarter 2



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