Metro Passes for Agencies/Corporations

Agencies and Corporations can now order Metro passes for their employees on TAP. To set up an account and begin ordering passes on TAP, please follow the simple instructions shown below:

Set up an account with the Regional TAP Service Center by sending an e-mail to customerservice@taptogo.net with a subject line that reads - CORPORATE TRANSIT PASS PROGRAM. The e-mail should contain the following information:

• Agency name
• Agency address, including
  • Street number, street name, and suite (if applicable)
  • City, State, and Zip code
• Primary contact
• E-mail address
• Telephone number
• Identify "Credit Card" as Your Form of payment

A Customer Service Representative will register your company information and provide you with a special Company Reference Number via e-mail. The representative will also provide you with a GO TAP training manual and schedule your agency for an internet based training session on ordering passes on TAP.

Metro anticipates that your transition to TAP will be a favorable experience. However, if you are having difficulties and need assistance, please contact Marcos Rosales (Regional TAP Service Center) at (213) 438-6158 or Vanessa Smith (Metro) at 213-922-7009.