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To obtain a new LACTOA Disabled TAP ID Card, you must provide proof of eligibility or a Medicare card.
Completed applications, a full-face photo, required documentation and a $2 processing fee can be submitted at any Metro Customer Center or mailed to Metro Reduced Fare Office, One Gateway Plaza, M.S. 99-PL-4, Los Angeles, CA 90012-2952.
Download an application: English | Spanish
Metro Reduced Fare Office:
213.680.0054
Monday – Friday 8 am to 4 pm
Failure to load a valid pass on your card or tap the farebox or validator before boarding could result in a $250 fine.