Metro Service Sectors Information
Metro Bus service is organized into five geographic regions, called service sectors:
- Gateway Cities
- San Fernando Valley
- San Gabriel Valley
- South Bay
- Westside/Central
- Metro Rail Operations
These community-based sectors offer:
Local Management: Each region has its own General Manager, concentrating exclusively on bus service in their area.
Greater Community Involvement: A local Governance Council and more community outreach gives residents more opportunities for direct input into service issues in their region.
Improved Service: Local transit professionals continually ride and evaluate service to better understand riders' needs and respond to them quickly.
Service Sector Governance Councils oversee the planning and implementation of service within their area. Their responsibilities include: approving the sector budget within designated funding levels; calling and conducting public hearings for sector bus lines; approving and evaluating sector programs; implementing service changes; reviewing and developing policy recommendations to the Metro Board; ensuring compliance with Metro policies, procedures and legal agreements (e.g. labor agreements and the Consent Decree); providing input into the Sector General Manager's performance review; and participating in annual meetings with the Metro Chief Executive Officer (CEO), Deputy CEO and the other Sector Governance Councils and General Managers.
Further information regarding the Service Sector Councils, such as membership, authority and responsibilities, is contained in the Service Sector Governance Policy, the Service Sector Bylaws, and Report 42 of the September 26, 2002 Board Meeting. In addition, members of the Service Sector Councils must adhere to the Metro Code of Conduct and all other relevant State and Federal laws.