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Local Service Councils


Metro’s Service Councils advise on Metro services in five geographic regions:

Click on this map to see the five council regions.

These community-based councils offer:

Greater Community Involvement

 Regionalized outreach gives residents more opportunities for direct input into service issues in their communities.

Improved Service

  Local service evaluation to better understand riders' needs and to recommend appropriate response. Public participation and input is invited and encouraged at each of the council’s monthly meetings.

Regional Perspective

 Advise on planning and implementation of service within their area; call and conduct public hearings; evaluate Metro bus programs related to their service area; review proposed service changes; make policy recommendations to the Metro Board; participate in quarterly meetings with the Metro Chief Executive Officer (CEO), Deputy CEO and other appropriate management staff.

Further information regarding the Local Service Councils, such as membership, authority and responsibilities, is contained in the Service Council Bylaws, which the MTA Board approved in 2011. The Service Council Bylaws, which can be accessed on the right side of this page, also define the organizational structure of Metro’s Councils. In addition, members of the councils must adhere to the Metro Code of Conduct and all other relevant State and Federal laws.

Jon Hillmer
Director, Service Councils
Suzanne Handler
Service Council Secretary
Henry Gonzalez
Community Relations