Help & Contacts

We always want to know how we can provide you with better service. 

Call us:

• Bus & Rail Transit Information: 1.800.COMMUTE (1.800.266.6883)
• Lost & Found: 323.937.8920
• Wheelchair Lift Hotline: 1.800.621.7828
• Hearing Impaired Hotline: 1.800.252.9040 (TDD)
• Administrative Offices: 213.922.6000
• Customer Relations: 213.922.6235

Write us:

Metro
One Gateway Plaza
Los Angeles, CA 90012-2952

Visit us:

Scroll down for directions to Metro Headquarters Building.

Click on image for PDF / printable version

One Gateway Plaza, Los Angeles, CA 90012-2952 (Corner of Cesar E. Chavez Av and Vignes St).

Via Metro Red/Purple Lines

Take the Metro Red or Purple Line to Union Station in downtown Los Angeles. Use the Vignes Street exit and proceed up to the East Portal of Union Station. Take the escalator located to the left of the Metro Customer Center up to the bus plaza. The Metro Headquarters building is located to the left.

Via Metro Gold Line

Take the Metro Gold Line to Union Station in downtown Los Angeles. After leaving the platform, make a left at the tunnel. At the end of the tunnel, take the escalator up to the bus plaza. The Metro Headquarters building is located to the left.

Via Metrolink

Take Metrolink to Union Station in downtown Los Angeles. At the terminal, follow the signs in the tunnel toward Gateway Center. At the end of the tunnel, take the escalator up to the bus plaza. The Metro Headquarters building is located to the left.

Via Bus

Served by Metro Local Lines: 40, 42, 68, 70, 71, 78, 79, 439, 445, 485, 487. Served by Metro Rapid Lines: 704, 728, 740, 745, 770, Metro Silver Line. Also served by LADOT, Foothill Transit and Santa Monica Big Blue Bus. (Transit information as of July 2010; schedules vary. For specific routing call 323.GO.METRO or use the Trip Planner at metro.net.)

Driving Directions

From 101 Southbound – Exit at Alameda St. Turn left at Commercial St, left at Center St and continue straight on to Ramirez St. Cross Vignes St into the underground parking entrance (use middle lane). From 101 Northbound – Exit at Vignes St and stay in left-hand lane. Then turn left at the light into the underground parking entrance (use middle lane).