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Guaranteed Ride Home


Guaranteed Ride Home provides a safety net that lets you rideshare without the worry of getting stranded at work. It offers a free taxi ride or rental car ride home in case of illness, emergency, or if you have to work late due to unexpected overtime. You can always rideshare with confidence—there’s a ride home if you need one.

No Car? No Problem!

When you get to work by bus, train, carpool, vanpool, bicycle, or on foot, Guaranteed Ride Home will get you where you need to go in an emergency.

Who Qualifies:

  • Employees who work at participating worksites in Los Angeles, Orange,  Riverside and San Bernardino Counties; and
  • Share the ride to work, and
  • Experience a valid emergency

What it Offers:

  • It provides a taxi ride or rental car for ridesharers to use in the event of a valid personal emergency, such as an unexpected illness or unscheduled overtime
  • It certain amount of rides can be used in a 12-month period (this amount may change)
  • It’s fast, it’s free, and best of all it’s guaranteed!

How to Register:

  • If you work at a participating employer, your employer will have the necessary paperwork to get you home
  • Contact your Employee Transportation Coordinator or Human Resources Department to find out if your company offers Guaranteed Ride Home. If your company does not offer Guaranteed Ride Home, urge them to do so.
  • Individuals are not eligible to sign up for the program. Eligible individuals must coordinate guaranteed rides home through their employer.
  • Call 213-922-2811 for more information

How it Works:

  • Once your employer representative has approved your guaranteed ride home, complete the GRH Program Authorization Form (including required signatures) provided by your employer
  • Telephone the program call center to request an approval number, referral phone number and account number
  • Provide the taxi driver or rental car company a copy of the signed GRH Authorization Form

 






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Metro Commute Services
One Gateway Plaza, M/S 99-19-05
Los Angeles CA 90012-2952

Commuters call 323.GO.METRO (323.466.3876)


Press 1 for information in English or press 2 for information in Spanish. Then, press 3 for rideshare information. Press 1 to speak to a Metro Teleservices Representative.

Employers call 213.922.2811